Platin sports betting experience – test & review

Bonus & VIP Offer

The selection of bonus offers is not very large, if you take other providers in the test as a comparison. The brand offers a welcome bonus for the first deposit. The welcome bonus is only valid for your first deposit and must be wagered at least 25 times within 14 days. Click on the link and you can claim your €100 bonus right away. Furthermore, registered users can also win €50,000 at Max Quest and at the moment Platincasino also gives you 1 free spin per €1, so you can secure up to 500 free spins. Bonus points are also awarded to this provider for being one of the best Bally Wulff online casinos.

Already registered customers can take advantage of – Season al promotions and collect so-called platinum points. Every €10 that a player wagers is rewarded with one point. These points can later be exchanged for real money, with up to €100 earned for every 10,000 Platinum Points collected. These bonuses consist of deposit bonuses, free spins and even play money. In short, at Platincasino you don’t have to worry about missing out on being a regular customer.

AWARDS
0/3
PROMOTIONS
1/3
SPECIAL GAMES
2/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
0/1
BONUS POINTS
3
The goal of this operator is to bring the “fun” back into online gambling, and it aims to do this by putting the needs of the customer first. This has resulted in a fantastic mix of games available, with little attention wasted in other areas of the offering that others like to focus on, such as promotions or loyalty programs. This operator believes that users just want to have a great time playing slot games, so this is the main goal.

Betting offer

On the website it is a bit difficult to find your way around. At the top of the menu you can choose between the different ones, each of which in turn has numerous subcategories. Platincasino divides its offers by category as well as by software. Unfortunately, I have to give a point deduction because of this, as the page layout could certainly be made more customer-friendly. More user-friendly, on the other hand, are the Playson online gaming sites.

The most popular offerings in the Platincasino review are the modern video slots, and with such a good selection, it’s easy to see why. The site offers numerous 3D video slot titles, most of which include bonus features and whimsical themes. In total, over 1400 games are provided. Some of the top titles are slot games like Ancient Riches and Fort Brave.

Quotes & Betting Features

The games here are also provided in RTP (Return to Players) numbers. These numbers are a good way to explain how much of the money wagered a player will recoup over time – and let’s face it, what’s more fun than winning money? Of course, there is always a house edge. The best tip is to look for the RTPs that are closest to 100%.

Some games always have a higher RTP than others, for example video slots consistently have a higher RTP. But a few classic reel games even surpass them. By the way, here you can find the slot casinos with the best odds.

Reputation & Security

Platincasino is licensed by the Malta Gaming Authority (MGA). This gaming venue is supported by GameCare and tested by CTL (Compliance Testing Laboratory). This online gaming venue is also accredited by UKAS (United Kingdom Accreditation Service). Other games are offered under the regulation of Curacao.

Red Rhino is committed to the collection and processing of data on its website and the protection of customers’ personal data in accordance with applicable legislation, including the EU Data Protection Regulation. A separate privacy policy on the website describes how Red Rhino Limited processes personal data and informs players of their rights.

To ensure the security of banking transactions, Platincasino uses encrypted technology provided by GeoTrust. VeriSign provides additional security and privacy measures.

In accordance with the application of online gambling laws and regulations, Platinum does not accept persons under the age of 18 as customers, nor does it accept persons in a country where online gambling is prohibited.

Service & Support

Customer support representatives can be reached through various methods including live chat, phone, email and fax. The customer support representatives at Platincasino are highly qualified and can answer account questions, technical issues or others.

The customer support is also available to non-members, so you can get additional information before registering. This is really very good. If you are a member, you can simply log in to your account and use one of the available customer support contact methods. If you are not a member of Platincasino yet, you can just send an email to the customer service. Use the online contact form on the website to do so.

However, I am particularly impressed by the fact how well the customer service department of Platincasino works. Players can contact support 24 hours a day, 7 days a week via the online live chat interface. This method allows for almost instant contact. Alternatively, customers can request a callback to their home phone number! Of course, this gives full marks from me for exceptional customer readiness.

Functions & Design

Platincasino games are designed for browser use and no downloadable software is required. Dgming, GameArt, Merkur Gaming as well as titles are offered by Bally Technologies, MicroGaming, iSoftBet, BetSoft, NetEnt, Quickspin, Play n GO, ELK Studios,Bally, Blueprint Gaming, GameArt, Merkur Gaming as well as LionLine/Lion Play and besides that the site also has games from Pragmatic Play. There is also a FAQ section with answers to the most frequently asked questions. If no answers are found, support can be contacted via live chat.

The payment options include MasterCard, Sofort, GiroPay, Paypal, Skrill, DotPay and Neteller.

Since many games are based on HTML5, you don’t have to go through the hassle of downloading them and can enjoy them right away. That’s the beauty of HTML5, because it adapts to any device. This includes iOS, Android, phones and tablets, iPhones and iPads. The list is seemingly endless. If you have a mobile device or desktop, as well as the Internet and a supporting browser, you can easily use HTML5 slots.

Mobile App

Although the company has not developed a special app for download, you can easily access the mobile-optimized website with your smartphone connected to the Internet.

Android, Blackberry, Windows Mobile, iPad, iPhone, iPod are supported. The best part is that you can literally access the games anywhere, as long as you have a good internet connection. Whether you’re out in the morning or at a friend’s house, a quick game or spin on the slot machine is just a tap away.

Other Offers

It is also possible to play on the go via smartphone or tablet browser. Of course, the security factor is one of the most important aspects. Here, the customer has absolutely nothing to worry about, as the provider is properly licensed. Bonuses, unfortunately, seem to be quite sparse and exclude new player incentives, loyalty bonuses and certain bonuses that are occasionally offered to depositors by other operators.

The terms of these offers are overall player-friendly, especially at low stakes. Platincasino is clearly trying hard to meet the high demands of some customers. If the website could be made a bit clearer, it can easily keep up with the competition!