MagicRed sports betting experience – test & review

Bonus & VIP Offer

The admittedly still very young operator is almost empty-handed when it comes to awards. So far, no awards have been won, but the site works together with already awarded game manufacturers such as NetEnt. The promotions on offer are overall meager. Besides a welcome bonus, there is also a Last Man Standing mode. A loyalty program is offered, but any additional offers are missing.

AWARDS
1/3
PROMOTIONS
1/3
SPECIAL GAMES
1/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
0/1
BONUS POINTS
4
There is certainly still a lot of room for development in the bonus points. Especially in comparison to the competition, we are poorly positioned here. If you added a weekly promotion, one or two – Season al ones and possibly a tournament mode, the added value of the provider would definitely be greater. DrückGlück does a much better job in the points listed here. But what is not, can still become.

Betting offer

The number of slots at this casino is rather low at 250. Especially compared to the competition, which usually offer twice the amount of available slots and often exceed 1,000. However, the selection is quite excellent. Thus, one relies on top implementations of the best providers. Among them are big names like NetEnt, which hold many rights to bands, movies and series. Guns ‘N Roses, for example, inspires with original titles and concert clips. NextGen Gaming’s Renegades convinces with great features like the mega blocks, which split into one symbol on multiple reels and thus enable big wins. Quickfire’s Game of Thrones impresses with the original soundtrack and very successful features that leave decisions to the player. The small number of slots can probably be explained by the fact that they tried to put together a very high quality offer, instead of offering a bloated and confusing selection that is entirely focused on quantity.

The selection of classic slots is even more limited than that of video slots. In addition, they can all be tried out in a free demo version (only with a player account). Even though what is available is good, the provider definitely still has room for improvement here.

Quotes & Betting Features

The payout rates at MagicRed are good and can definitely keep up with the competition. The values differ from game to game. The classic slots have a range of 93.50 to 97.40%, while the values for the video slots are between 91.75 to 97.10%.

As already anticipated, the payout rates at MagicRed are in the upper midfield compared to the competition. There are other providers that have significantly lower values. On the whole, however, the values mostly differ only in nuances.

Reputation & Security

As described earlier, the gaming offer for MagicRed is provided by Aspire Global. This Malta-based company is licensed and regulated by the Malta Gaming Authority (MGA). Thus, the company is subject to EU law. In order to obtain such a license, it is necessary to comply with very strict standards, which are also regularly audited. This also includes protecting the players’ sessions accordingly. For this, state-of-the-art SSL encryption, such as Sha256, 128-bit encryption and TLS1.2 is used. The payout rates are carried out by an independent company, iTech Labs, one of the most distinguished organizations in this field. Safe and fair gaming is thus guaranteed.

Another important issue in terms of player safety is the prevention of gambling addiction. Here, the company works together with well-known and proven organizations such as GamCare and Gamblers Anonymous. You can access the respective websites simply and clearly via your personal area. You also have the option of restricting your own gambling. This can take the form of self-definable deposit limits, which can be set on a daily, weekly or monthly basis. In addition, there are session limits and a reality check that suggests a break and tells you how long you can play.

Service & Support

My experience with the customer service is very good. It is available on various channels. You can reach them seven days a week between 8am and 1am by phone, live chat or email. It is really positive to point out that there is a German phone number. There are many other providers that can only be contacted either on a few channels or only in English. In addition, they have put together a FAQ that tries to answer the most common questions, so you don’t even have to contact customer service. During testing, I didn’t have to wait long to be helped. Also, the employees were always friendly and eager to answer my questions completely. Overall, my opinion of the customer service is very positive. The only small criticism would be that the support is not available 24/7. However, that is also complaining at a very high level.

Functions & Design

MagicRed’s homepage is provided by Aspire Global. The company offers operators complete packages for their offer that includes not only games, but also services such as payment processing, support and security systems. The company was founded in 2005 and holds licenses in Malta and the United Kingdom. It now employs over 150 people. Aspire Global’s portfolio includes well-known game developers such as Quickfire, Quickspin, Barcrest, NetEnt, Blueprint, SG Interactive and Evolution Gaming.

The provider’s site is available in English, German, Swedish and Finnish. It makes a slightly cluttered impression overall for my taste. The lower third of the screen is filled with tiles with the logos of various slots. On the right edge, the latest winners are listed in real time and the upper third is a kind of slideshow presenting the different promotions. So there is already quite a lot going on without any action on your part. In addition, there are several navigation bars on the screen. At the top you can switch between the sections, but also register or log in or get into the live chat. Directly below that, you have the sections Games, Promotions, Loyalty Program and FAQ. You can then switch between the promotions slideshow and the slot logo tiles within the game categories.

The personal area is pleasantly clear and simple. In one window you have an overview of your real money and bonus balance. It also shows you how far you are with the turnover requirements. Below that, you can request deposits or withdrawals, view your bonus points or upload proof of identity. In the center of the window, you can access your bonuses, new promotions, and the history of your transactions and games played. To the right, you can change your settings and also set personal deposit limits. As strange as I found the design of the homepage, I liked the personal area, where I felt very well taken care of.

Mobile App

A browser-based web app of the provider also allows playing on the go. Most of the games offered are optimized for mobile use and offer a great experience wherever the player happens to be. I have dealt with this topic in detail in my separate MagicRed mobile review.

Other Offers

Less convincing are the betting limits, which do not manage to pick up different types of players and thus hardly allow for flexibility. Take a look at Cashi Mashi, where you will find much more flexible limits. One of the most serious points, however, is the design of the homepage. It is confusing and has several navigation bars, the sense of which is not quite clear to me. For example, it would be nice to have a search function that sorts the titles by manufacturer. Dunder is a provider that does the points mentioned here better.

Questions and answers
To clear up the last inconsistencies, I have set up a detailed FAQ section for you. Here I will answer the most frequently asked questions. So nothing stands in the way of your online adventure!

What games does MagicRed have in its portfolio?
MagicRed has a small but fine selection of games. You will mainly find slots there. Especially for beginners, the assortment is clear and you can gather your first experiences.

Where can I find the MagicRed bonus code?
After I have dealt intensively with the MagicRed bonus, I can state that you do not need an extra code. You accept the welcome bonus for new customers when you make your first deposit. A simple step where you can’t do much wrong.

Is there a MagicRed mobile app?
Of course, you can also use the MagicRed app for mobile devices, as it has been optimized for all popular operating systems. This includes Android and iOS as well as Windows. Thanks to the responsive web design, the individual titles automatically adapt to the screen size and you can flexibly play on the go.

Is there a MagicRed no deposit bonus code?
The no deposit bonus is very popular among all players in Germany. But only a few operators have decided to include this offer in their offer. MagicRed is not one of these online gaming sites. However, it is worth taking a look at Lapalingo. You can find the code on the website.