Pino sports betting experience – test & review

Bonus & VIP Offer

Having also dealt with the PinoCasino bonus, I would like to award some extra points for special achievements in this section. On the one hand, the casino welcome bonus for new customers is very popular. On the other hand, there is a lot more to discover. First of all, however, I have to say that the provider has not won any awards so far.

On the other hand, PinoCasino shines with a large selection of promotions and various tournaments. Full points are also awarded in the category for the special games: The online casino not only offers the standard games, but also has titles like Online Lotto up its sleeve. In addition, there are the exciting Megaways developments.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
7
I also gave full points for the great VIP program: I can only recommend you to take a look at the promotion with the four different levels. Each level holds different winnings for you, but pay attention to the terms and conditions of the program. The point for the additional offer goes to the many slots with progressive and internal jackpots.

Betting offer

There are over 2,000 different games to choose from in this online casino. The majority of them are slots and slots with progressive jackpots. I am also very satisfied with my PinoCasino experience with the table games such as roulette and baccarat. I will introduce you to the live dealer area in detail later.

Unfortunately, there are not corresponding categories for all games, which is why I almost missed some titles. This includes especially the smaller categories like scratch cards, bingo, keno and sic bo. In addition, you can look forward to some video poker and casino poker variants.

For my PinoCasino test, I also took a look at the game manufacturers. I was able to determine that more than 30 different providers work together with the operator. Among them are big names like NetEnt or Pragmatic Play, but also some smaller providers like Thunderkick and Push Gaming. All games impress with great graphics and a pleasant sound.

Live Bets

No online casino should be without a live dealer area – and PinoCasino can also shine in this criterion in the test. There are more than 230 different live dealer tables available, for which the industry giants Evolution Gaming and Pragmatic Play Live are responsible. In addition to the well-known table games, game shows such as Dream Catcher are also available.

After my PinoCasino experience, I am very enthusiastic about the professional appearance of the dealers and the diverse language selection: From Arabic to Japanese, everything is there. The live broadcasts take place in high-quality HD, which means that the sound also works flawlessly. I did not experience any problems during my test rounds.

Quotes & Betting Features

For a comprehensive PinoCasino experience, I also looked at the RTP (Return to Player) values of the games. Unfortunately, there is no indication of who controls the payout ratios and the random number generator. However, I can assure you that the values are fair and the regulatory body checks the controls.

The average calculated RTP values indicate how high the payout is. However, you should keep in mind that these were determined over a longer period of time exclusively theoretically. I am more than satisfied with the payout ratios of the different categories, which are usually more than 96%.

In the slots category, slots like Mega Joker (99%) and Blood Suckers (98%) stand out the most. Both have very high payout ratios, which are rather rare in the online slots section. But exceptions prove the rule and you should take the chance to bet real money when such games are available.

The high values of the slots can only be surpassed by blackjack and some video poker variants. Payout ratios of more than 99% are not uncommon in these games. The kettle game French Roulette can keep up with over 98% and provides you with a lot of gaming fun. The scratch cards, on the other hand, have very low RTP values, which is why you should look carefully when making your choice.

Reputation & Security

If you have discovered an interesting online casino, you should first check whether the provider is reputable. PinoCasino’s security is demonstrated by the license of the Malta Gaming Authority with the number MGA/B2C/394/2017. The gambling license is valid in the entire EU and is only granted if all requirements are met.

Among the most important requirements is the regular verification of payout odds as well as the safeguarding of your user data. For the second point, the casino gets support from the well-known IT company Cloudflare. This company has set up a 128-bit TLS encryption that protects your data. As long as the security protocol is active, unauthorized third parties cannot access sensitive information.

Service & Support

If something is unclear or does not work, it is best to contact PinoCasino customer support. They are not only very friendly, but also extremely competent. You can reach the live chat 24/7 and your questions will be answered immediately. Unfortunately, there is no telephone service yet.

This is how you can reach the PinoCasino customer service:

Live Chat: available 24/7, registration not required
Email and contact form response time: 24 hours
Telephone: Not available
In addition, you have the option to write an email or fill out a contact form. However, I recommend these options only if you do not need the answer immediately. It can take up to 24 hours until the employees answer. Furthermore, I was able to find an informative FAQ section, which you should definitely visit.

Functions & Design

The website of PinoCasino has been structured very clearly and you will quickly find your way around. The most important items can be found in the top menu bar. I am also very fond of the color design: The dark blue is very pleasing to the eye and the font is either white or green.

Although there is a search and filter function, the provider should create more categories for the different games. For example, if I want to find bingo or keno, I have to enter this extra in the search bar. Thus, I have made the PinoCasino experience that especially unknown games are quickly overlooked.

During my PinoCasino experience, I noticed that you don’t have to make an extra software download. You can try out the games directly in the browser via Instant Play. After you have registered without obligation, you can also try out the free demo version of the games. The site is compatible with all current web browsers.

Not only the website, but also the games impress with a great graphic quality. Equally good is the sound, which is perfectly chosen for all games. The background music makes you want to play a few more rounds. I also didn’t have any problems with the loading times. Overall, I am very pleased with the site and everything that goes with it.

Mobile App

The Internet makes us flexible and online casinos are following suit. My PinoCasino experience shows that the provider belongs to both smartphone and tablet casinos. So you can play on the go without any problems, because the majority of the game portfolio is available mobile.

In addition, you have a free choice of the operating system that you would like to use. The website is available for Android, iOS and Windows devices. Thanks to the state-of-the-art HTLM5 technology, a PinoCasino app that you have to download separately is no longer necessary. This saves storage space and the time-consuming updates are also eliminated.

Other Offers

However, to keep up with the best online casinos in Germany, some points are still missing. I noticed that the terms and conditions are only available in English and there is no telephone support. Furthermore, I noticed that there is not a suitable category for all games. This means that you can quickly miss something. But I am confident that the operator will make improvements.

FAQ – frequently asked questions and answers
Surely my PinoCasino test could already answer many questions. However, if something is still unclear, then I recommend that you take a look at my detailed FAQ section. Here I answer the most frequently asked questions.

Is PinoCasino a safe online casino?
Before writing this review, I have dealt with the PinoCasino security in great detail and can reassure you in this case: Fraud is out of the question. The provider has a valid license and meets all the requirements of the regulatory authority.

What games are available at PinoCasino?
The wide-ranging game selection at PinoCasino has everything a player’s heart desires. In addition to a large selection of number of slots, you will find table games, a live dealer area and titles from lesser-known categories such as Lotto or Keno.

Do I have to download a PinoCasino mobile app?
After dealing with the website, I can assure you that you don’t need to download an extra app. The PinoCasino web app is suitable for all mobile devices. To do this, you call up the website as usual in your mobile browser and you’re ready to go!

Can I get a PinoCasino no deposit bonus?
The no deposit bonus is very popular among players in Germany, but only a few online casinos offer it. PinoCasino also does without such an offer. As soon as this should change, you will find out on my page. Otherwise, check with the customer service for the latest promotions.