Interwetten sports betting experience – test & review

Bonus & VIP Offer

Interwetten has not been able to achieve many awards so far, which may be largely due to the fact that the focus is rather on the sports betting area. Unfortunately, the welcome bonus of 100% up to €100 could not really convince me, as many providers offer much more lucrative welcome packages. Since it is also of no use that you have 14 days to implement the bonus 30 times. Also for players who have been proving their loyalty for a longer time, something is offered: There is a loyalty program that offers players a 50% bonus of up to €400, albeit staggered over three deposits.

AWARDS
0/3
PROMOTIONS
1/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
5
More lucrative is the offer of promotions. The small gift icon will take you to this section, which is definitely worth a visit. For example, every Monday you will be offered the Slot Cashback, which guarantees you a bonus of up to €100 on selected slots. However, it is worth mentioning that you have to wager €500 on one of the mentioned slots to get five euros. In other words, you need to wager 10,000€ to get 100€. For more information on the promotions and bonus programs, I recommend you read my Interwetten Casino Bonus review.

Betting offer

The number of games in the Interwetten arcade shows only too well how long this provider has been present on the market. With a game offer of over 1,100 games, the provider offers a huge selection that has something to offer everyone.

The various slot machines are waiting to be discovered by you. In addition to popular games from Microgaming such as Immortal Romance and Game of Thrones or Yggdrasil’s Jungle Books or Viking Go Wild, other exciting slots also offer you the chance to win.

As you can see, Interwetten offers almost all well-known slot machines. Lapalingo has a similar assortment. You will find both well-known slots and unknown online slot games at both online gambling halls, which are waiting to be discovered.

Quotes & Betting Features

When looking for a suitable provider, the respective payout rate of the games is crucial – in addition to a large selection of games. My Interwetten experience has shown that the odds are consistently very user-friendly. The payout ratio is also called RTP value (Return To Player) in technical jargon and describes the theoretical value that is paid out again as winnings. For example, the slot Avalon has an RTP value of 96.01%, which means that 96.01€ will be paid out again in winnings if 100€ were deposited. The payout ratios at Interwetten are designed to be very user-friendly throughout.

Reputation & Security

Interwetten has a valid EU gambling license from the Malta Gaming Authority (MGA). This obliges the provider to have the range of games checked at regular intervals by an independent company with regard to the payout rate and the random number generator. Thus, the player can assume that it is a reputable Internet gambling house. Although there is no information about the responsible company on the site, it is clear from the terms and conditions that the average payout rate is over 95%.

The IT company Thawte is responsible for the security of your data, which protects you from fraud thanks to the latest encryption technology. For this purpose they use a 128bit data key, which is on the most modern level.

Another condition attached to the issuance of a gambling license is that players who develop problematic gambling behavior are offered the opportunity to contact the relevant institutions. In the case of the provider in question, these are the organizations Gambling Therapy and Responsible Gaming. In addition, Interwetten offers the possibility to be temporarily blocked and to set a betting limit.

Service & Support

My experience with Interwetten’s customer support is mixed. Although you can find an email address and a phone number relatively quickly in the contact center, this is a Maltese number that I will not call if I have a question. If you have a question, you can send a message directly to the customer center, but I would prefer a chat function.

Definitely worth highlighting is the FAQ section, which fortunately should answer most of the players’ questions and is very clearly laid out. One section is dedicated to the most frequently asked questions, and then peu à peu to the other areas of the site. From questions about the account, deposits and withdrawals, to specific questions about the games.

My Interwetten rating for customer service is not exactly good, as contacting them was not that easy. But there are plus points for the FAQ section, because it answers the most common questions and thus the need for a live chat is not mandatory.

Functions & Design

Interwetten International Ltd. is responsible for the Internet casino offer, which focuses on the online area of the parent company Interwetten Gaming Ltd. The website of the provider is very clearly designed and available in ten languages. The tab at the top of the list takes you to the eight different areas that are offered. I did not like the fact that the differences between the areas are not obvious and many games appear in both categories.

The fact that the provider has not just been on the market since yesterday is noticed at the latest when you see which game developers are all represented on the site. In addition to the established giants like NetEnt, Microgaming, PLay’n GO, Yggdrasil, and Pragmatic Play, you can also find smaller developer studios like Iron Dog and Pariplay. This is very much in favor of the provider, as it is willing to give smaller studios a chance as well.

One of my favorite games is definitely Orient Express from Yggdrasil. Not only the intro and the soundtrack invite you to go on a journey, but also the gameplay is quite innovative. In this slot you start in Paris and travel via Venice and Belgrade to Istanbul. The special thing about this slot is that each city has a different feature in store for you. Once you have arrived in Istanbul, you are spoilt for choice as to which city you would like to travel to again.

Visiting the Interwetten online arcade does not require any special software download. The only requirement to start playing immediately is the latest Flash version, which you should have installed on your PC. Owners of the latest smartphone generations don’t need to worry about this either, as thanks to the responsive design the optimization happens automatically.

Mobile App

Interwetten offers iOS, Android and Windows users the opportunity to download an app for their smartphone or tablet to enjoy their favorite games on the go. However, my experience also showed me that the website is designed responsively, so that you can also access the website with your mobile device. During my test, I found that the majority of the games are also available on mobile. For more information, I recommend my Interwetten mobile app review.

Other Offers

I didn’t like the fact that it’s not clear why some games are counted as arcade games and others are offered in the games section. I also disliked the customer service, which cannot be contacted directly via live chat. Although many questions are answered in the FAQ and you also have the option to send a message, but when I play at a provider and have questions, I want them to be answered immediately and not only with a delay. Other reputable online gaming sites can do that better.