Spins Cruise sports betting experience – test & review

Bonus & VIP Offer

Spins Cruise has only won one award so far, but an important one! In 2015, the provider was awarded the IGB Award “Best Newcomer”. The provider also presents itself convincingly in terms of promotions. Here, the full score of three bonus points must inevitably be awarded, because players can expect a variety of bonus offers here. In addition to the usual free spins and the welcome bonus of 300 euros, there are, for example, weekly promotions here, such as the “pool party” on Tuesdays. In addition, you can also clear a monthly bonus and have the chance to win great trips and other prizes. Spins Cruise also gets full points in the special games category.

AWARDS
2/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
9
A loyalty points program is also offered, which earns Spins Cruise full points in this category as well. Players can collect the points and then convert them into bonuses. The additional offers are similar, as new promotions are offered on a daily basis. Players can win various prizes, such as trips or cruises. Also for this there is the full score. There are always new and interesting offers here, which also come with an ever new idea around the corner. The company is very innovative here and provides a large portion of variety for its customers. Considering that the company has only been on the market for a short time, the diversity in these categories is quite remarkable.

Betting offer

The young arcade attracts attention especially with an enormously large game selection, which is not to be found a second time on the market. In total, players can choose between 1,300 different games. These are divided into different categories and are particularly well represented in the area of slot machines. The slots are available here in all imaginable variations.

The well-known slot machine manufacturers make up a large part of the games. But also smaller and less known developers have their place at Spins Cruise. So it never gets boring and you are always provided with new and exciting online slots.

Quotes & Betting Features

The payout odds of Spins Cruise are in the good midfield compared to other providers. Although there are no unearthly bad values, there are also only a few really outstanding ones. Overall, the RTP is in the upper average range and still has some weaknesses, especially in the area of classic slots. Here, a few games only have a payout rate of 74.90 percent, which is definitely too low. At the same time, however, you can also play classic slots that offer an RTP of 99.00 percent, which makes things at least a bit more positive. On the other hand, the values of the video slots are pleasing, because here the payout ratio is between 95.42 and 96.98 percent.

Compared to other providers, Spins Cruise is rather average and finds itself in the midfield of payout rates. Especially with classic slots, there is a need to catch up, because a payout ratio of less than 90 percent is not acceptable. On the other hand, the RTP of the video slots is praiseworthy, because it is clearly above that of the classic slots.

Reputation & Security

Like most providers in the industry, Spins Cruise also holds a gambling license from Malta (LGA/CL1/497/2010). For the player, this license is a promising indication of the provider’s serious work. Unfair providers have no chance under official supervision and therefore increasingly disappear from the market. Security is guaranteed by the company through different encryptions that become active during payment transactions. At the same time, of course, the provision of personal data or bank details is encrypted using SSL encryption.

In 2016, however, online gaming arcades are also subject to strict requirements in terms of player protection. However, these are also fulfilled by Spins Cruise. The first step in this direction is, of course, the betting limits of the different games. Beyond that, however, there is also a deposit limit, which can be set by the player himself in the account settings. In fact, the gambling house does quite a bit here, because in addition to this, a self-lock is offered via e-mail, which is valid for at least seven days. At most, you can even have yourself blocked for up to a year. Another method, which is still very rarely found in the offers, are the session time limits. This means that players are notified after a certain time that they have been playing for a very long time.

For this purpose, Spins Cruise cooperates with several organizations. For example, gambling addiction is fought together with Gamblers Anonymous, an organization that lends a sympathetic ear to gambling addicts. At the same time, however, the company’s own operations are monitored by independent auditing bodies. For example, the payout ratios are regularly audited and announced by eCOGRA.

Service & Support

The support staff was fully convincing. Inquiries are always answered in a friendly and, above all, quick manner and a helpful solution is suggested. The support can be reached via German live chat, as well as via e-mail or telephone. A contact form is not kept, but the player can then simply write to the support by mail. For Austrian customers, a separate hotline is available, which offers a callback service for German customers, however. This is of course very customer-friendly, because it saves possible fees for the phone calls. Incidentally, questions to the support can be asked via live chat even if one is not yet a registered user in the gaming house. In this case, you only need to enter your name and e-mail address. In addition, many questions are already answered on the extensive help page of the provider.

Functions & Design

The software was provided by EveryMatrix Ltd, a company that combines games from different developers and thus is able to compile a good offer across the board. Accordingly, several well-known companies have participated in the game development and contributed to the widest offer on the market. The offer is available in several languages and is offered exclusively as an instant game variant for Mac and Windows users. A download is not available.

First of all, it should be mentioned that Spins Cruise also has its own games in its portfolio, for example “Demolition Squad” and “Devil’s Delight”. Beyond that, however, the offer is naturally dominated by a variety of first-class game providers. Microgaming (“Lucky Twins”), NetEnt (“Guns N’Roses”), Play’ n Go (“Wizard of Gems”), Evolution and NYX have all contributed their share. This was made possible primarily by EveryMatrix Ltd, as the company is known for its excellent game selection.

A download version is not offered, but is currently not needed either. The instant game can fully convince, because new games are always added, which make the already large offer grow even more. At the same time, the system requirements are still very human, which will especially please users of older models. Despite the elaborately crafted games, only a Pentium II or higher is required for instant play. At the same time, Flash Player version 10 or higher should be available. For Mac users, a G3 or higher with at least 64MB RAM is required.

The online game library makes a very good and clear impression overall. Despite the enormously large offer, a lot of emphasis was placed on good navigation and so you can find your way unerringly within a few moments. Another positive aspect is that the games are available in German. For the most part, this is even possible without registration and allows for an optimal foretaste of what to expect. The entire design of the website is appealing anyway, because not only modernity was taken into account, but also friendly and coordinated colors.

Mobile App

The Spins Cruise app is also more than worth a look. It is currently one of the best apps available on the market. It currently offers around 1,000 different games, so even the mobile offer is still excellent. If you want to learn more about the mobile offer, you will probably find answers to most of your questions in the app review, because the app is examined down to the smallest detail here.

Other Offers

There are no real weaknesses to be found in Spins Cruise. However, you could sort out some games with a very low RTP, because some payout ratios are almost on the level of land-based gaming arcades.

Questions and answers
You have read my Spins Cruise review and still have more questions? Then my FAQ section will be of great help to you. Here I answer the most frequently asked questions and cover many different topics. Have a look!

Is there a Spins Cruise bonus code?
At this operator you will not only get a lucrative welcome package, but also a large selection of games. However, you do not need an extra bonus code to accept the offer. It is enough to accept the offer when you make your deposit. You can learn more on my Spins Cruise Bonus page.

Can I sign up with Spins Cruise on a mobile device?
Due to the responsive web design, you can easily access the provider’s mobile website. The Spins Cruise app is suitable for both Android and iOS devices, which you can use to log in just like on a PC. The process is exactly the same and you don’t have to miss out on any features.

Is Spins Cruise a reputable provider?
When I checked the licenses and the Spins Cruise security, I noticed that the operator not only has a valid EU license from the Malta Gaming Authority, but also attaches great importance to the protection of your data. Because these are protected with a state-of-the-art SSL encryption. In addition, the RTP values (Return to Player) are regularly checked.

Can I make a deposit with PayPal at Spins Cruise?
Currently, a deposit with PayPal is not possible at Spins Cruise. But this should not deter you, because there are many other payment methods available. The operator is also one of the eWallet casinos that offer you ecoPayz and Zimpler in addition to Skrill and Neteller. You can also use your credit card or giropay.