Nine sports betting experience – test & review

Bonus & VIP Offer

Let’s move on to a section where I would like to go into more detail about the pros and cons of Nine Casino. The provider can improve its rating in various categories through a points system. However, I must also be lenient here, because in the area of awards, such a young casino can of course not yet score.

The situation is different in the promotions category. Since bonus offers are an extremely important part of Internet gaming halls and the Nine Casino has something for every type of player, it gets full points. I especially like the lucrative welcome bonus with its many free spins as well as the daily cashbacks.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
1/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
5
Special games like Jackpot Slots are available, but the casino could step it up a bit here. Unfortunately, there is no loyalty program at the moment. However, I hope that this will be improved, as loyal players should also be rewarded for their loyalty. As for the additional offers, the arcade has convinced me again, because regular tournaments with high prize money promise a lot of variety.

Betting offer

Experienced gamblers and players have long noticed that there is a trend within the numerous online casinos. Thus, it is the slots that make up a very large part in virtual casinos. This is also true for our this operator. My Nine Casino experiences have shown me that you have around 2,400 slot machines in all imaginable variations at your disposal.

However, not only the colorful slot machines, but also traditional table games such as blackjack or roulette are represented in large numbers. If that’s not enough, you can also play different versions of video poker or baccarat. However, a special highlight, which I will discuss in more detail, is the lavishly equipped live dealer area.

Not only at first glance, the gaming offer of Nine Casino makes a very balanced impression. Since the provider has to adapt to the competition, it is logical that the selection of slots will always be the largest. Nevertheless, it is true that well-known game manufacturers create a diverse offer of gambling titles.

Thus, I was not surprised to find industry giants Microgaming, Red Tiger Gaming or Pragmatic Play among the providers. Even though NetEnt is unfortunately not represented, the selection of around 28 developer studios is quite impressive. Not least because many of the manufacturers provide exciting jackpot slots like Mega Moolah, which offer winnings in the millions.

Live Bets

As already mentioned, the live casino area impressed me a lot. Those who love table games will definitely get their money’s worth here. Live Blackjack and Roulette differ in that you can communicate with real croupiers here – and in the best HD and sound quality. The games at the gaming table are transmitted via livestream. The exchange takes place via chat.

Since almost all games are provided by Evolution and Pragmatic Live, you can be sure of the seriousness within the live lobby. However, my Nine Casino review did not only reveal real-time table games. Game shows like Dream Catcher or Monopoly Live also provide first-class entertainment.

Quotes & Betting Features

Why are payout rates so important? They inform you about your theoretical chances of winning. No matter what game you find at Nine Casino, each title has an average payout value. You should know that the categories have different RTPs (Return to Player), which can be an ideal orientation for you.

For example, table games such as Blackjack and especially Roulette have RTPs of over 99%. This is due to the fact that users can influence the game more through tactical actions than with slot machines. Slots have “only” payout ratios of up to 97%. Nevertheless, the values at Nine Casino are all in the average range of 96%.

Even though these values all seem very vague, they are determined at regular intervals. This task is performed by external and independent testing laboratories that ensure fair random number generators. The work of the testing labs is also gratefully accepted by developer studios. Therefore, my Nine Casino experience did not provide me with exact details about the testing lab, but the operator does have manufacturers on offer who have their games tested on their own.

Reputation & Security

Of course, security should not be neglected in my Nine Casino review. Our operator has an EU-valid gambling license issued by the authorities on Curaçao. In the course of this, the online gambling house has to adhere to strict requirements. These include fair gaming conditions, which are guaranteed by tested random number generators.

And your data security also plays a major role. If you want to play at Nine Casino for real money, you will have to make a deposit. Therefore, the encryption of your personal data is indispensable. Here, the provider works together with the IT company R3, which provides a state-of-the-art 128-bit TLS encryption protocol.

To get a better sense of your own security, you can also check for yourself whether you are surfing safely. All you have to do is click on the lock icon next to the web address. There you will see whether the encryption is activated.

Service & Support

With regard to the Nine Casino customer service, I have only had good experiences. If there are any problems, there are different ways to contact them. For questions about payout odds and games, I advise you to contact the live chat. This is available for you around the clock.

If your request is of a more extensive nature, I advise you to send an e-mail. The answer usually takes two to three days. In return, you will receive a detailed answer from competent and friendly customer service staff. Telephone support is available, but not with a German area code.

This is how you can reach the Nine Casino customer service:

Live Chat: available 24/7, registration not required
Email and contact form response time : 2-3 days
Phone: No German hotline available
The Nine Casino also offers a FAQ section. You can find it in the footer of the platform and it contains the most frequently asked questions about your user account, security, bonuses and deposits. It is therefore best to look for a suitable answer there first, before you choose the other contact options.

Functions & Design

Even though the website of Nine Casino makes a tidy impression and scores with dark and calm colors, the operator should urgently optimize the search function. Although the games are found reliably, the search is made more difficult by the fact that the entered query often does not appear in the bar. Sometimes it even disappears completely.

The rest of the platform makes a very nice impression, though. The games are well categorized and the bonus offers and the cashier area are also visible. The lower area, the so-called footer, also contains all important points such as the terms and conditions or bonus conditions.

Speaking of the cashier area: I think it is in the interest of all players to be able to choose from a larger selection of payment methods. That’s why I would like to see Nine Casino offer a few more options in this regard than just cryptocurrencies and instant transfers in the future. However, one thing is for sure: all payment services are fee-free and secure.

When it comes to gaming comfort, Nine Casino knows how to convince again. You do not have to make a separate software download. Thanks to the instant play function, you are allowed to start playing directly after your registration via your Internet browser. If you do not want to play with real money yet, you can use the free demo version.

Mobile App

This section should be very important for many of you, because playing on the go is becoming more and more relevant. Numerous online casinos offer a mobile casino app. Nine Casino also keeps up with the times and ensures with its website for mobile devices that all games and other features are also available on the go. An extra download is not required for this.

To be able to play away from home, you only need an Internet-enabled smartphone or tablet that supports the Android or iOS operating system. This way, you can easily open the Nine Casino via the browser app of your mobile device. Just make sure that everything is up to date to prevent the screen from freezing.