DrückGlück sports betting experience – test & review

Bonus & VIP Offer

The distribution of bonus points for this test looks like this: Since DrückGlück has only been online since 2015, it has had little time to collect its own awards. However, it has teamed up with well-known manufacturers that have already won awards themselves. Examples of this are NetENT’s numerous awards at the EGR industry awards in recent years. Of course, DrückGlück also benefits from the experience and class of its award-winning partners. When it comes to special games, there is a bonus point because the provider cooperates with a great many developers. Although the range of games is actually very much geared towards slots, the variety and selection in this area is therefore comparatively large because of the numerous providers. It can also be assumed that it will get even better in the future.

AWARDS
2/3
PROMOTIONS
2/3
SPECIAL GAMES
1/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
7
Daily promotions and special offers are clearly listed in a calendar. For example, there are special deposit bonuses, free spins, and lottery entries. Tournaments also take place regularly and are clearly displayed. If you wish, you can also be reminded of a tournament by e-mail so that you don’t lose track of it. New customers are welcomed to this arcade with a decent welcome package consisting of a DrückGlück bonus and free spins, so that they can let off steam right from the start. The provider uses codes as well as bonus vouchers that have to be specified when making a deposit and can be found on the list of bonus codes for extra free spins. The loyalty program then rewards loyal customers by offering the possibility to exchange collected loyalty points for real money and receive gifts. A special feature – and thus worth an extra point – is the entertaining TV show on Sport1.

Betting offer

As my DrückGlück experiences show, the provider’s priorities are clearly aligned with the wishes of most players. Thus, the provider has hundreds of online slot machines on offer. Of course, this large number includes a wide variety of types. Thus, popular classics and modern games with 3 or 5 reels are available. These have between 3 and up to 243 paylines and thus offer different stakes and winning opportunities. Among the most popular titles of this casino are the “Game of the Year 2015” of the industry magazine EGR Spinata Grande, Gonzo’s Quest, Fishin’ Frenzy and “Foxin’ Wins”.

The many game developers are always busy providing supplies and so even a harcore slots fan will be satisfied. The themes of the new video slots are diverse and there are always surprises in store.

Quotes & Betting Features

At reputable online casinos, the payout ratios (RTP – “Return to Player”) are often given as a certificate from a test lab, where these rates are tested on a monthly basis. DrückGlück also has such a certificate and has thus passed the extensive tests. If you want, you can read the theoretical payout rates for almost all games in the instructions. In the test, I was able to confirm an overall payout rate of over 95% on average. The stated theoretical values for the payout rates are absolutely within the range of other providers. This is not surprising, since other manufacturers naturally offer the same games.

Reputation & Security

As one of the few providers, DrückGlück holds the gambling license issued by Schleswig-Holstein. In addition, the operator has also been granted the Maltese license. For strict compliance with the regulatory requirements that are tied to such licenses, the provider must absolutely ensure absolute security through encryption and proper handling of your funds and data. This, of course, also excludes fraud and rip-offs. Another basis for any reputable provider is transparency and fairness. The Australian company iTech Labs independently tests e.g. the proper function of the random number generator. You can find more information on my separate page about the DrückGlück terms and conditions.

An important aspect when dealing with gambling is also to protect the player from himself under certain circumstances. Gambling for real money is an exciting and fun thrill, but gambling addiction is a very serious issue. The gambling hall, in cooperation with GamCare, therefore offers a range of assistance to control one’s own gambling behavior. These include activity restrictions, the option to block one’s own account, and adjustable deposit limits.

Service & Support

In addition to the range of games geared towards German preferences, the focus on the domestic market is very positive, especially when it comes to the help functions and customer service. The extensive FAQs, detailed instructions and clearly formulated terms and conditions are in German and fortunately not just translated by Google Translate. A real effort has been made here. If, despite this, a question cannot be answered on the site itself, the support team will be happy to help. The support worked very well in the DrückGlück test. Here you will be helped competently. There are no annoying restrictions to consider, because the friendly support can be reached daily around the clock. There are three ways to contact the provider. One can write an e-mail, use the live chat or call. This is a Munich phone number with correspondingly low charges.

Functions & Design

It is very pleasing that DrückGlück cooperates with a comparatively large number of game developers and can thus positively distinguish itself from the mass of providers. With Quickfire, NetEnt, Merkur Gaming, NextGen and Williams Interactive, some of the biggest names in the gaming world are involved.

This colorful bunch is brought together by the SkillOnNet software. In addition to the possibility of downloading the software, it also offers us players a remarkably fresh and attractively designed web presence. The competition has a lot to learn from this. The menu navigation and the arrangement of the elements look comparatively unusual at first, but they are well thought out. After the first few hesitant minutes, you’ll notice that this presentation doesn’t restrict the usability in any way. On the contrary, it only logically extends the fun of a slot game to the menus. From this you can see that starting later than the established competition doesn’t have to be a disadvantage.

This also applies to the cooperation with the different game developers. For the provider and thus for us gamers, this has the unbeatable advantage of being able to choose from a large selection of games. Thus, no technical development or current game trend is missed. In addition, regular replenishment is also provided.

As already mentioned, NetEnt is known for setting innovative accents. The graphics and usability of their titles set standards. And especially for players in Germany, the cooperation with Merkur is important, because the very well-known arcade chain naturally has a lot of popular slot games to offer. For some years now, they have been establishing themselves on the Internet, so you can now play such long-running favorites as “Double Triple Chance” or “Eye of Horus” online at DrückGlück.

A search function and the ability to save your favorite titles make it easier not to lose track of the large selection of games. In addition, there is the possibility to test all games for free and learn the rules easily in the German instructions. Both points flow positively into my DrückGlück rating.

Mobile App

There is no app to download, instead you can access the DrückGlück games directly via the browser of your mobile device and start playing right away. In my experience, this has the small disadvantage that the data volume required for playing is somewhat larger. The game selection is somewhat limited on smartphones and tablets, as usual, but especially the modern and particularly popular titles have already been adapted for the so-called web app. And not without reason, DrückGlück does not need to shy away from any comparison with the best mobile providers. Especially the NetEnt titles stand out with their super usable touch technology. You can find out more in my review of the DrückGlück app.

Other Offers

The Schleswig-Holstein and Maltese licenses and the certificates from iTech Labs speak for the security and seriousness of the provider. A loyalty program would also be a good measure to offer long-time players additional motivation. In my DrückGlück experience, this remains the only notable flaw of this young provider.

Questions and answers
I have tried to present DrückGlück to you as comprehensively as possible in my review. However, according to my experience, newcomers may have a lot of questions about their first experience in an internet casino. Here you will find some answers to the most frequently asked questions about your gaming experience:

What games does DrückGlück offer?
At DrückGlück, you can expect a large selection of classics that you are also used to from other casinos. First and foremost, the provider offers you some of the best online slot machines. So there is plenty of fun to be had.

Is DrückGlück reputable or a scam?
DrückGlück has an official gambling license from the Malta Gaming Authority. Strict conditions are associated with the licensing. These include measures to protect players, prevention of criminal activities such as money laundering. In addition, the provider provides you as one of the e-wallet online casinos many secure payment methods.

Does DrückGlück also offer German support?
At DrückGlück you can count on a customer service in German. Contact is made either via email, live chat, telephone or directly on the website via the contact form. This positions the provider as one of the most beginner-friendly online casinos in Germany.

Are there any alternatives to DrückGlück?
DrückGlück does its job well in many respects. Good slot games meet a high level of security and respectability. If you are looking for a provider that impresses with superior user-friendliness and a top game selection, I also recommend reading my Wunderino experience.

Can I play mobile games at DrückGlück?
DrückGlück has one of the best gaming apps and is optimized for use on mobile devices. If you have a smartphone or tablet with Android or iOS at hand, you can easily play your favorite titles on the go.