CrazePlay sports betting experience – test & review

Bonus & VIP Offer

The bonus points in the table below are the sum of my ratings for the categories awards, promotions, special games, additional offers and loyalty program. They are meant to illustrate in which area CrazePlay was able to convince me particularly or not so much.

As you can easily see, CrazePlay gets full points from me for every category, except for the awards category. The range of promotions is good and compares favorably with the best casino bonus offers. Among the special games you will find numerous classics like Starburst or Reactoonz. A VIP club for loyal players with customized offers and benefits as well as tournaments with an attractive prize pool round out the CrazePlay overall package.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
7
Due to the fact that the provider has only been operating since 2019, the likelihood of an award is rather low. During my CrazePlay experience, I could not find any reference to a casino award. That’s why CrazePlay doesn’t get any point attributed to it for the awards section. How it will be in the future is hard to predict at this point.

Betting offer

The CrazePlay website offers you a decent selection of over 1,500 games from the top providers. Among them are popular titles like Book of Dead by Play’n GO, Sweet Bonanza by Pragmatic Play or Asgardian Stones by NetEnt. And for those who would like to sit down at a table to play online blackjack, CrazePlay is the place to be.

I prefer playing Live Roulette and have had good CrazePlay experiences with it. But also baccarat and poker fans will get their money’s worth at this casino. The 19 jackpot slots, which you can select in a separate category, count a particularly high amount of winnings. One of my favorites is the progressive slot Mega Moolah from Microgaming.

The wide selection of games with high RTP values and attractive bonus rounds have positively influenced my CrazePlay experience. The slots were provided by the best game manufacturers. In addition to the 120 Play’n GO, 120 Pragmatic Play and 119 NetEnt slots and live games, numerous titles from the software manufacturer Yggdrasil, the provider Wazdan, the manufacturer Thunderkick and others are added to the CrazePlay gaming assortment.

Live bets

Live casinos are becoming more and more popular. CrazePlay’s is convincing on all levels. Casino players who miss a casino atmosphere are offered up to 130 live dealer games and a true casino experience. The streaming quality is almost perfect. And the friendly and confident demeanor of the croupiers during a game of poker, blackjack or baccarat is also indicative of the professionalism of this provider.

Those who would like to take a high risk can also sit down at one of the many roulette tables, place their bets and hope with fingers crossed that the ball will land on the right number or color at some point. According to my CrazePlay experience, the odds of winning at roulette are quite high compared to other games.

Quotes & Betting Features

As already mentioned, the payout ratio is a fundamental factor when it comes to choosing the right casino provider, especially for players in Germany. Online casinos with high payout rates pay out higher amounts of winnings to players over a longer period of time. Those who seek their luck at CrazePlay Casino can expect an average return to player value of 96.18%.

Unlike it is the case with the RTP value, the volatility of the games has a crucial impact not only on the amount of winnings paid out, but also on the frequency of your real money winnings. Slots with high volatility pay out less often but higher. So, if you like to take a high risk, you won’t go wrong with a high volatility slot.

The average payout ratios are within the range of expectations. The blackjack payout rate of 99.08% is particularly striking. However, I must also admit that for the casino game Blackjack, odds are rarely below 99.00%. Also, I would like to add that the RTP values are based on the accuracy of the current analysis of all bets and winnings.

If you compare a conventional casino with an average payout ratio of no more than 70.00% with the average ratio of this provider, the CrazePlay rating of 96.18% almost seems like a preponderance. However, there are providers where the rate is even higher. Nonetheless, CrazePlay Casino is definitely high roller friendly and a perfect place to let loose.

Reputation & Security

CrazePlay is operated by Gammix Limited, a company registered under Maltese law with registration number C68405. The company operates under the gambling license MGA / B2C / 295/2015, which was issued by the Malta Gaming Authority in 2016. The prerequisite is compliance with strict requirements, which should guarantee the best possible protection of players and data and ensure fair conditions for the player.

CrazePlay security is also characterized by the fact that sensitive data of customers is kept in a 128-bit encrypted database. The high encryption method provides extensive protection against hacker attacks and makes it difficult for unauthorized persons to gain access. Random number generator (RNG) checks are performed at regular intervals through the services of independent third-party companies. This prevents game results from being deliberately manipulated.

Service & Support

CrazePlay customer support is always eager to find suitable solutions. If you have any questions, the 24/7 live chat support is available within 30 seconds. I waited just under an hour for an answer to my test email. Alternatively, you can find all answers to the most frequently asked questions in the FAQ section. The communication with an employee is also available in German.

This is how you can reach the CrazePlay customer service:

Live chat: available 24/7, registration not required
E-mail response time: 30 – 60 minutes
Telephone: not available
CrazePlay Casino does not offer a telephone hotline. Whether this will change in the future, I do not know. It would definitely be advantageous, as some questions and concerns can be better explained over the phone. Nevertheless, CrazePlay does a great job of handling individual questions and providing the best possible answers. Respect!

Functions & Design

The design of the bright CrazePlay website is truly a feast for the eyes. The bold headings and a logical arrangement of the individual components allow the player to keep track of everything at all times. Populated with colorful icons and a light comic flair, CrazePlay gives the site a special character.

On their site you will also find various slot machines, which can also be operated in demo mode and allow you to have your first CrazePlay experience without any risk. The individual video slots and live games open and close quickly, which speaks for a good software. In total, you can choose between four different languages: German, English, French and Finnish.

In order to access the CrazePlay Casino site, a software download is not necessary. If you have a stable internet connection, you can easily visit the casino via a modern HTML5 browser and play slots with a real money bet after registering. An app download for playing on a mobile device is also not required.

A unique CrazePlay experience is not only guaranteed by the welcome bonus including the many other promotions. The selection of slots from the best software providers, the professional live dealers, the constant accessibility, the availability of sufficiently secure payment methods and the guarantee of data protection and data security are also crucial factors that you can rely on with this provider.

Mobile App

You can also access CrazePlay Casino on the go. A mobile casino app is not required for this. The CrazePlay homepage can be accessed without any problems via an HTML5 browser. Worries about an insufficient offer of games, missing features or poor navigation are understandable, but completely unnecessary. All games run smoothly on a mobile device without any lags.

The mobile website has been perfectly optimized for a smaller screen. The mobile casino has not lost any of its charm and clarity. If you would like to access the demo version of a certain slot on your portable device, it requires a prior registration. However, according to my CrazePlay experience, this really only applies to playing on an iOS and Android smartphone or tablet.