Blizzard warns on Twitter against scammers who are targeting your account in World of Warcraft, for example. They also share a forum post with information on what you can do to protect yourself from phishing attempts.
What exactly is Blizzard warning about? Blizzard warns on Twitter against so-called phishing messages, which in this particular case seem to be spreading more and more via social networks lately.
As Blizzard writes, these messages try to trick you into using third-party websites, thereby revealing personal and account-related information.
What is phishing? According to the German Federal Office for Information Security, phishing messages are a fraudulent scam on the Internet that attempts to obtain sensitive data such as account numbers, e-mail addresses and passwords. To do this, the scammers pretend that the message is coming from the customer service of a site like Amazon, for example, and that the registration is necessary to be able to fix an imaginary problem. More detailed information can be found on the website of the Federal Office for Information Security (via bsi.bund.de).
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Blizzard gives tips on how to protect your account
What does Blizzard say about how you can protect yourself? Blizzard shared a forum post from 2018 where they go into detail about what you need to look out for to detect phishing messages and protect yourself or your information.
Here’s what Blizzard says you should look out for:
- Spelling errors, typos and bad grammar
- Bad or misleading links
- “Often the links included in a phishing email appear to lead to a legitimate website, but instead redirect you to a completely different, “official-looking” website,” Blizzard customer service says
- Blizzard states, “If you see a link in a suspicious email message, you should be careful when clicking on it. If you hover over the link, you should be able to see if the address the link leads to matches the link in the message. Usually, people try to insert the term “Blizzard” into the URL to give the impression that it is a reputable company, often misspelling Blizzard (e.g. Bizzard, Bilzzard, Bilzard, etc.).”
- Threats and requests for account information
Blizzard also gives the hint that an email from Blizzard comes from an official domain. This is usually Blizzard.com or Battle.net.
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Phishing messages via social media – Here’s what you should watch out for
Here’s what Blizzard says to watch out for on social media: As Blizzard writes in the forum post, you may be contacted on social media by accounts/people claiming that your account has been hacked or banned, for example.
These accounts supposedly want to help you with the problem and in this way get you to log in to a third-party website with your personal information.
However, as Blizzard points out, restoring an account, either after it has been compromised or by appealing an account action, can only be done through the official website and only by the registered user of the account. Accordingly, no other person or entity would be able to restore an account or appeal a measure.
Incidentally, if you receive such a message via Facebook or Twitter, the social networks offer you the opportunity to report the messages.
Phishing messages in the game
What does Blizzard tell you to watch out for? If you receive a message from a Blizzard employee in-game – whether via whisper or in-game mail – it will come with a special notice.
How to recognize a Blizzard employee;
- ingame mail: There is a Blizzard logo in the upper left corner of the message.
- ingame whisper message: when contacted by a Game Master in-game, not only will the Game Master have a special blue Blizz tag next to their name, but any chat initiated by a Game Master will take place in a special chat box that will open when you are contacted.
According to Blizzard, people who pretend to be Game Masters often use [GM] or Blizz/ Blizzard as part of their name.
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