When it comes to responding to criticism and feedback from its own community, Niantic hasn’t exactly covered itself in glory over the past few months in the case of Pokémon GO. In particular, the retraction of various changes that the developers had implemented as a result of the Corona crisis caused resentment among fans, without Niantic reacting to it. All the more curious is a survey that the studio is currently making available to its players and which it is promoting with the statement that it values the feedback of Pokémon GO users.

Fans think survey is ridiculous

So far, fans and players of Niantic’s mobile app have voiced their dissatisfaction about the current state of the title as well as past adjustments on the part of the developers at length on Reddit and in forums, without any reaction from Niantics. The survey with the reference to the appreciation of the feedback therefore seems like a mockery to many players.

Reddit user gabumonkid posted a screenshot of the survey on the subreddit TheSilphRoad. According to the screenshot, the survey itself only consists of two questions that players can answer using a scale of 1 to 10. Question 1: “How satisfied are you with Pokémon GO?”, Question 2: “How likely would you recommend Pokémon GO to others?”

Sara thinks: Sorry, Niantic, but this survey seems to me like a half-hearted attempt to show investors and fans that somehow you do listen to feedback. But only a little bit. A little bit.

If you really want to reverse the trend that Pokémon GO has been generating less and less revenue since 2021 and the retraction of the pandemic changes, it’s going to take more than a survey like this with two measly questions and no real feedback option. Or do you finally read what the fans write on reddit and the like?
This survey on player satisfaction seems very half-hearted to the community. One fan, for example, smugly writes on reddit: “Because there’s no box for real feedback, Niantic will never know what they can do better!” – a clear dig at the fact that players have been openly expressing their wishes and criticisms on the Internet for months. So to what extent this survey will have any effect on the implementation of player feedback remains questionable.

Source: Dexerto