WinStoria sports betting experience – test & review

Bonus & VIP Offer

For many players in Germany, the new customer bonus in the online casino is an important criterion. But there are some other points that you should not underestimate. With these, the provider can still receive bonus points. Unfortunately, I could not award any for awards. But that can change at any time.

However, the provider can clear the full score in the sections promotions and special games. There are a variety of promotions such as cashback, reload and a big bonus marathon. When it comes to special games, I am especially thrilled with the large number of bingo and keno variants.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
7
I can also give full points for the VIP program and the additional offer. You can increase your VIP level and receive not only financial benefits, but also gifts and a personal manager. In addition, there is a “store” where you can exchange cash for coins. There you can then buy extra free spins.

Betting offer

If you have a choice, you are spoiled for choice. And my WinStoria experiences have shown that you will not be bored in this online casino. There are more than 3,100 different games to choose from. The majority, however, are clearly the slot machines. After that come the table games like online craps.

An absolute must in every Internet casino are the classics roulette and blackjack. But also Baccarat or Video Poker may not be missing. Unfortunately, there is not a suitable category for all games. Therefore, I recommend you to use the search function if you are looking for keno, bingo or scratch card titles. You can learn more about the great Live Casino in the next section.

The extremely good graphic quality is due to the game manufacturers. They bring new great games to the market every year and outdo themselves with their creations. For my WinStoria test, I was able to determine that 57 developers work with the online casino. Among them are big names like Betsoft.

Live Bets

If you need some variety, then you should definitely take a look at the well-stocked live dealer area. 99 different live games are waiting for you. My WinStoria test showed that especially Asian game developers like Asia Gaming provide their games. As usual, the streams are broadcast in the best HD quality.

When it comes to the selection of live tables, the providers absolutely do not let themselves down. The WinStoria Live Casino is filled with a variety of games. In addition to the classics like Blackjack and Roulette, you will find game shows like Wheel of Fortune from BetGames. The dealers, who are very well trained, are also very convincing.

Quotes & Betting Features

To help you quickly decide which game suits you best, I also looked at the RTP (Return to Player) values of the games during my WinStoria experience. These theoretically determined average values indicate how high the chances of winning are.

During my test, I was able to determine that the average payout rate at this online casino is 95%. At the top of the list are the blackjack variants, which have values above 99%. After that come table games like roulette and baccarat. The video poker versions are also not to be underestimated.

WinStoria Casino can easily keep up with the competition in this regard and is suitable for both high rollers and low stakes. Since the payout ratios and the random number generator are regularly tested by testing labs like iTech Labs, I can confirm that the payouts are fair.

Reputation & Security

For my test, I also looked very closely at WinStoria’s security and can say that the operator meets all my criteria. The online casino has a European gambling license from Antillephone N.V. with the number 8048/JAZ2019-049. In order to obtain this, strict requirements must be met.

Among other things, this includes the encryption of your personal data with a 256-bit TLS 2.2 protocol from the IT company Cloudflare. This prevents unauthorized third parties from accessing your user account. Furthermore, the RTP values and random number generators have to be checked regularly. Unfortunately, I could not find out which company is responsible for this.

Service & Support

If you have any questions or problems, you should always have a competent contact person. The WinStoria customer service is highly recommended in this regard. It is best to use the 24/7 live chat, which has a German department and is extremely helpful. If your question is more detailed, you can also simply write an email.

This is how you can reach the WinStoria customer service:

Live Chat: available 24/7, only after registration
E-mail: 24 hours
Telephone: +35725654149
Although there is a phone number in the footer of the website, you should not call it, as it is a foreign number and a call can be quite expensive. What we miss, however, is a FAQ section where helpful answers to interesting topics can be found.

Functions & Design

The first impression is crucial and I can say that the WinStoria website is not for everyone. Especially the comic design takes some getting used to. The whole website looks quite old-fashioned and there are a few spelling mistakes. But once you get used to it, you will quickly find your way around.

Due to the instant play feature, you don’t have to download any extra software to play. My WinStoria experience has also shown that you can open the website in all popular browsers such as Chrome, Safari or Firefox without any problems. The navigation of the site is very user-friendly and you can even filter by different features of the games.

After a non-binding and free registration, you can benefit from the free demo versions of the games. This gives you the opportunity to test a few games before playing for real money. The graphic quality as well as the sound are really excellent and provide you with an outstanding gaming experience.

Mobile App

Real money casino apps are simply indispensable in this day and age. They make it possible for players to place their bets on the go. The WinStoria app allows you to enjoy exactly this gaming experience. The mobile website is accessible for all operating systems such as Android, iOS or Windows.

It doesn’t matter whether you choose a smartphone or tablet. I have had very good WinStoria experiences with both devices. Due to the modern HTML5 technology, the games automatically adapt to your screen size. All you need is a stable Internet connection and you can start playing right away.

Other Offers

However, in order to be among the best online casinos in Germany, a few essential components are still missing. Based on my WinStoria experience, I can say that the translations on the website are not always correct and there is not the right category for all games. In addition, I could not find any progressive jackpots and no FAQ section.

FAQ – frequently asked questions and answers
After reading my WinStoria review, you are already up to date regarding the provider. But so that you don’t have to search for a long time, I have given you the answers to the most frequently asked questions below. This way you will be well prepared for your first visit to the online casino.

Is the WinStoria Casino secure?
You have absolutely no need to worry about security at WinStoria Casino. The operator meets all the requirements of the regulatory authority and has a valid European gambling license. You can learn more about this in my detailed review.

What games can I find at WinStoria Online Casino?
If you are looking for an online casino with a wide and varied selection, then you are in very good hands at WinStoria. The game offer consists not only of slots, but also table games and a live casino. You can read more about this topic in my detailed review.

Is a WinStoria app necessary?
My research has shown that you don’t need to download an extra WinStoria app. The website has been optimized for mobile use and is easy to use. Overall, I am really pleased with the mobile app and also with the range of games. If you want to learn more about it, you should read my review.

Do I get a WinStoria No Deposit Bonus?
Unfortunately, I could not find any no deposit bonus besides the normal welcome bonus. But for that, you can find out in my bonus points section what all actions and promotions await you at WinStoria Casino.