Vegas Hero sports betting experience – test & review

Bonus & VIP Offer

The young company has not yet been able to secure any awards in the industry, but I am convinced that they will. For now, though, I can’t award any points in this category. The situation is different with the special game, here I gladly give full points. The offer includes a lot of great slot machines that I don’t find in every arcade and many of them I can even use from my cell phone. That is exemplary. The range of games is definitely huge.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
6
Things are no different when it comes to the promotions. A rich welcome bonus and regular promotions result in full points for me, because the promotions are balanced and versatile. Only an existing customer program is unfortunately not available, which is why Vegas Hero comes to a total of only six bonus points, despite the great promotions, which I have separately examined in my bonus review.

Betting offer

The arcade offers 1,017 games from 22 manufacturers. This is a huge selection that promises a lot of variety and will keep you busy for some time. A total of 803 slots from providers with rank and name are available. Microgaming is represented with over 320 slots. Among them are all the popular classics of the great gaming company. Big Kahuna, Break da Bank, Giant Riches, Hitman, Immortal Romance are just some of the well-known names that can be found in the assortment. Of the 241 NetEnt games available, 155 are slots. Here, too, you can actually find everything that the game manufacturer has to offer in terms of well-known slots. Dracula, the Fairytale Legends series, of course Gonzo’s Quest and Guns N’Roses, Jack and the Beanstalk, Motörhead, Muse and many more great slots are waiting to be played by you. NextGen is represented with 95 slots. Other manufacturers include Playtech, Play’n GO, Sigma Gaming, Skillzz Gaming and Thunderkick.
Besides the big names, you will also find smaller and lesser known slot machine manufacturers. It is therefore worth taking the time to look through the entire offer.

Quotes & Betting Features

Another important aspect in my Vegas Hero test is, of course, the RTP value in addition to the betting limits. This ‘Return to Player’ rate indicates how much of the staked money is theoretically returned to the players, i.e. how big – or in this case rather: how small the house edge is. The provider has consistently very high RTP values. So in this category, it gets full points.

Reputation & Security

As I have already anticipated, the iGaming provider presented here has two European licenses. The authorities from Malta and the United Kingdoms regulate the operation. Both authorities are among the strictest in their field in Europe and you can safely assume that casinos audited by them are reputable and safe. Another important point in terms of security is the protection of players’ personal data. Modern encryption technology is also used in this casino to protect entries in forms and all payment processes using 128-bit SSL technology. The latest firewalls and anti-virus programs also protect against Trojan horses and virus attacks.

Vegas Hero is also committed to the prevention of gambling addiction. On the provider’s site, there are many contact points where you can get advice if you run into such a situation. But the provider also does a lot to prevent it from getting that far. You have the possibility to set individual betting limits or to temporarily block your account at any time. In addition, the gaming house offers reality checks, which remind the player after a certain time how long he has been playing or terminate the game if the session is too long.

Service & Support

My Vegas Hero experience with the support is very good! You can reach the provider’s customer service via three different ways: Email, live chat and phone. And all that around the clock. In my entire Vegas Hero test, this was also always very fast and in excellent German. An offer that can be seen. In addition, there’s an extensive FAQ section that answers questions on a total of ten categories, ranging from registration to technical questions. I was very pleased about so much accessibility and customer proximity and will therefore award full points in the evaluation of Vegas Hero customer service.

Functions & Design

For my Vegas Hero review, it is of course also of interest how the website of the provider is structured and what it can do. In addition to German, the site is also available in Swedish, Finnish and Norwegian, as well as five different English language versions. The offer is clearly arranged and sensibly sorted by categories. Overall, the arcade makes a very tidy impression and it only takes a few clicks to get where you want to go. The menu navigation is intuitive and informative. At no point did I have the feeling that I first had to fight my way through eternal text until I found what I was looking for. However, I didn’t miss any information either. The provider’s offer is valid for Germany without restriction, but is not accessible for large parts of the EU. Players from Denmark, France or Spain, for example, are not allowed to open an account. For more information regarding the country-specific restrictions, I recommend you to read my separate article on the terms and conditions.

The actual gaming software, as already mentioned, is provided by 22 manufacturers from all over the world. With Microgaming, Playtech and especially NetEnt, Vegas Hero has brought experience and quality in-house. Video slots like Guns N’Roses from the latter manufacturer are good examples of high-quality games. Sound, graphics and handling are on a very high level.

Since they are browser games, you don’t have to worry about the compatibility of your PC. You should only make sure that you always have an up-to-date version of the Adobe Flash Player installed.

Mobile App

For technical reasons, it is still the case today that there is a difference in game selection from a PC or from a smartphone. Gradually, however, manufacturers are adapting their games to the changing needs. A large part of the traffic that arcades receive now comes from mobile devices. More and more games are optimized for playing on the go, thanks to responsive design. So are about half of all games from Vegas Hero. You can find out how well this works and whether this provider is compatible with your cell phone or tablet in my separate app review.

Other Offers

Another decisive point for me in the evaluation of Vegas Hero is the mobile app, which shines with a large game selection. The only thing I miss in this online casino is a program for existing customers. If such a program is important to you, I recommend All Slots. The regular promotions also reward regular play over a longer period of time. Rapid Transfer has definitely turned out to be a positive deposit option here, as it makes the deposit process much easier. A small drop of bitterness: the selection of payment methods offered by German PayPal gaming halls, for example. Here, the provider can improve.

FAQ – the most frequently asked questions and answers
This Vegas Hero review should provide you with all the information about the provider’s offer. However, since it can always happen that some questions remain unanswered, I have set up a FAQ section below. There you will find the most frequently asked questions about the provider.

What games are available at Vegas Hero?
This online provider has over 1,000 slot machines in its portfolio. There are all known slot games and also less common slots in the assortment.

Is there a Vegas Hero bonus?
Yes, there is. Here you get the Vegas Hero welcome bonus, which not only guarantees you a handsome sum of extra credit, but also provides you with free spins.

How was the Vegas Hero experience with the payout odds?
My Vegas Hero experience with the payout rates revealed that the average RTP value is over 96%. This rate is already quite high. However, if you take a close look at the payout rates of the different slot games, you will notice that there are titles with values close to 99%.

How was the customer service in the Vegas Hero test?
My experience with Vegas Hero and the customer support was extremely good. The customer support is extremely competent and available around the clock. In addition to telephone support, you can also get in touch with a customer service representative via e-mail and live chat. In addition, there is the option to select German in the Vegas Hero online arcade, so the FAQ section is also excellent for finding an answer.

What payment methods are available at Vegas Hero online gambling house?
In my Vegas Hero review, I also took a look at the payment options for you. After all, it is important to know which financial service providers are offered for your deposit and withdrawal. However, a look at the payment providers shows that both classic and modern services like eWallets are offered.