Supremo sports betting experience – test & review

Bonus & VIP Offer

Lastly, let’s move on to my favorite part of the report: it’s time to hand out a few extra points in the Supremo rating. In the awards category, the casino unfortunately comes up empty; for special games, there is at least one point for games like bingo and keno, but blackjack and video poker are missing.

The flagship of any provider are their attractive online casino bonus offers. Supremo has also come up with something for its players: With a delightful welcome package that includes a whopping bonus amount as well as plenty of free spins, the provider attracts new customers. However, keep in mind that there are also some conditions attached to the Supremo bonus, which you can read about in the T&Cs.

AWARDS
0/3
PROMOTIONS
2/3
SPECIAL GAMES
1/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
0/1
BONUS POINTS
3
On top of the welcome bonus, there are a few other promotions such as a Free Spins offer. Unfortunately, there is no VIP or loyalty program, which is very disappointing, especially for loyal players. Here, Supremo should take a look at the competition and pick up one or two ideas there. For example, CrazePlay Casino offers good VIP and loyalty programs.

Betting offer

The Supremo offer consists of just about 390 games, of which online slots take up a large part. Despite the small selection, the operator makes players’ hearts beat faster. How? With many popular slot machines such as Gonzo’s Quest, Starburst or Pink Elephants. In addition, there are numerous other slot games that take up various themes.

You can also look forward to table and card games, even if these are only available in a very limited number in my Supremo experience: The provider only has six titles up its sleeve. These include roulette, poker, and some versions of the exotic card game baccarat. Blackjack is unfortunately not offered. However, a few more table games await you in the live area of Supremo.

In the Supremo test, I came across a few more games. In the Other category there are some Bingo and Keno titles as well as a Sic Bo game. Furthermore, additional casino poker variants have crept in here. Unfortunately, I could not find any video poker games. Regarding the game selection, the operator definitely needs to improve a bit.

Nevertheless, the provider relies on certain standards, which in turn have ensured positive Supremo experiences. Because in the casino, software manufacturers of the extra class are waiting for you. To name just a few well-known names from the iGaming industry: NetEnt, Microgaming and Gamomat provide their best developments for you.

Live bets

Every good online casino now offers a category with live dealer games – Supremo has of course taken an example from this and also set up such a section. The special thing about live casinos is the atmosphere, which is similar to that of a land-based casino, while you play against real croupiers from home.

All games are provided by the market leader Evolution: In addition to Live Roulette, Poker and Baccarat, you can also play Dragon Tiger as well as Sic Bo with real dealers. In addition, there are game shows like Dream Catcher or Monopoly Live. In addition, I discovered an absolute game show novelty during my Supremo experience: Gonzo’s Treasure Hunt is not to be missed!

Quotes & Betting Features

The payout ratios, also called RTP values (Return to Player), are always a sensitive topic. After all, they show what your chances of winning are – and of course you should be well informed about them. In the coming sections, you can read about my Supremo Casino experience with payout ratios.

Regarding the RTPs of the slots, I am a bit disappointed, I expected more here. Although the payout ratios are all still in the average range, slots like Jackpot 6000 or Blood Suckers can show significantly higher values – these are just unfortunately not available at Supremo. On the other hand, the rates of baccarat and poker are over 98%, which improves the rating a bit.

In addition, I have calculated an average payout rate of over 95%, which I am extremely satisfied with. The authenticity of these values is confirmed by independent test labs like eCOGRA or GLI. These are responsible for checking the payout rates and the random number generator in order to guarantee fairness for the players.

While I could not find any information about such a lab in Supremo’s T&Cs, I nevertheless assume that the casino exclusively offers RNG-certified games. After all, it is one of the requirements of licensing to hire testing companies for this task. Otherwise, there is a risk of losing the license.

Reputation & Security

Your Supremo security is a top priority for the operator. In order to offer comprehensive protection, it requires first and foremost a valid license issued by Curaçao Interactive Licensing. This is the first step towards ensuring that this is a reputable casino. However, there are still further measures to be taken.

Apart from checking the payout odds and ensuring player protection, a secure internet connection is essential. With a modern 256-bit TLS protocol from the company Cloudflare Inc. the website is encrypted in such a way that unwanted fellow readers cannot access your personal data. You can recognize that the encryption is activated by the lock symbol in front of the URL in your browser.

Service & Support

If you have any questions regarding deposit and withdrawal, bonus or player protection, you can contact Supremo’s customer service. You can contact them via live chat or email – depending on how quickly you need an answer. The employees are all nice, courteous and eager to help you with your request as quickly as possible.

This is how you can reach Supremo customer service:

Live Chat: available 24/7, only after registration
Email and contact form response time: 1-2 days
Phone: not available
If you think your problem can be solved without the customer service, I recommend taking a look at the FAQ section of the casino. Here, the provider has compiled the most frequently asked questions and provided you with a suitable answer. A big plus is that the section is available in German.

Functions & Design

My Supremo experience with the website has been mostly positive: The casino convinces with simple elegance, spiced up with some funny elements and animations like the white rabbit. You will encounter him again and again in the well-assorted game selection and he will bring you luck while you discover the different categories.

If you don’t find a game right away, you can use the search function to help you. It’s a bit of a shame that you can’t filter by specific software manufacturers. I also had some problems playing certain games during my Supremo test. However, these were exceptions. On the whole, there were no complications.

There were also no difficulties with deposits and withdrawals. However, I would have liked to see a few more options here. On the other hand, the payment services are all secure and trustworthy, so you don’t have to worry about depositing money. The payment transactions are also monitored by a company based in Cyprus.

I have more good news for you: Thanks to the instant play feature, you don’t have to download any extra Supremo software. As soon as you sign up, you can start playing. You can choose to play for real money right away or try a few rounds in the demo version first.

Before you decide on a game, let me briefly introduce some development teams that are known for particularly exciting games: In addition to industry giants like NetEnt and Microgaming, smaller studios can also shine with top developments. For example, games from Nolimit City are a real eye-catcher in terms of design and features such as wild symbols or bonus rounds.

Mobile App

If you want to have flexible access to your favorite casino games while on the go, you should consider the mobile application of the casino when choosing a provider. On the one hand, a casino app can be available for download, or the operator has optimized its website for mobile devices.

Supremo has opted for a web app, so you can simply access the site as usual via your browser – only via your smartphone or tablet. This has the advantage that the application works equally well on all devices with iOS or Android operating systems. So nothing stands in the way of having fun on the couch or on the bus with the more than 350 games.