Sugar Casino games offer: a portfolio that appeals to many

I am sure that the range of games at Sugar Casino will convince you. It is not only the number of games that matters, but also the software manufacturers that enrich the range. After all, the quality is a crucial factor. Besides the obligatory slots, there should also be a good selection of other games.

The range of games in numbers

My Sugar Casino experience has shown that there are over 3,200 casino games available to you. Of these, 2,900 are slots alone, which are provided by a total of 22 game developers. Thus, there is nothing to criticize in terms of variety. In addition, you can expect an appealing selection of table games such as blackjack, casino poker, baccarat and roulette.

The sweet gaming experience is rounded off by about 200 live dealer games, which I will talk about in a moment. In order to be among the top casinos, there should be well-known jackpot slots in addition to the normal slot machines. This is the case at Sugar Casino. As you can see, there is nothing wrong with the game selection. You can find a detailed overview in the table.

During my Sugar Casino test, it turned out that the selection is without question gigantic. As befits a modern provider, the mix of established classics and modern games is successful. The latest titles are not missing either. The operator regularly expands its range of games, so it never gets boring.

A total of 22 software providers provide a colorful range of games that will sweeten your casino experience. In addition to well-known manufacturers such as Microgaming, Yggdrasil or Endorphina, smaller developer studios such as Hacksaw, Gameslab and Tom Horn are also represented. They all have one thing in common: they want to inspire you with graphically flawless and thematically appealing games!

Live Dealer Games

In order to be among the best live casinos, the manufacturer and game offer have to be right. That’s why it’s nothing unusual that many operators fall back on the market-leading provider Evolution. My Sugar Casino experience shows that the casino offers over 200 live tables. At these, the croupiers make sure that you feel like you are in a land-based gaming house.

You can play the classics Live Roulette and Live Blackjack as well as Baccarat. There is also Monopoly Live, the popular Lightning Roulette and Dream Catcher. There is something for everyone at the tables, even high rollers will get their money’s worth. Excellent quality and streaming in HD is guaranteed with the market leader.

The Sugar Casino app with all the important functions

The Sugar Casino does without a native download application and relies on the mobile web app variant. This means you can access the online casino conveniently via the browser of your iOS or Android mobile device, as with the best casino apps. During my Sugar Casino test, I experienced that the website adapts effortlessly to any screen size.

The layout of the games and categories is automatically adjusted according to the smaller displays. This ensures usability for smartphones and tablets. Most of the games are also available for selection on mobile, as well as customer support and the option to make deposits and withdrawals. Actually, all the features of the desktop version are available on mobile devices as well.

A look at the betting limits

Since there is an enormously large game selection at Sugar Casino, the most diverse betting options are available. On the many slot machines, you can start a spin from as little as €0.10 and even in the live casino, the bet on some tables is less than €0.50.

The maximum stakes of the online slots range up to €100. But even high rollers don’t miss out at Sugar Casino: at the table games and in the live casino, you can risk several thousand euros per spin. All in all, every type of player will get their money’s worth here.

The payout ratios in my Sugar Casino experience

I have to criticize a bit because of the listing of the payout odds. They are not listed separately and it is also not stated which independent test lab checks the random number generators. However, you can find the RTP values (Return to Player) in the help section of each game, because a statement is mandatory.

The payout ratios of the slots at Sugar Casino are a maximum of 98%. For the roulette games, the values are in the average range with over 97%. As is common in the gambling industry, the best RTPs are found in blackjack and video poker: With theoretical payouts above 99%, you can’t go far wrong.

Even though the operator does not openly communicate the payout ratios, it can still be assumed that all games are safe and fair. The reason for this is, on the one hand, the valid EU license of the Malta Gaming Authority. This clearly states that the random number generators have to be checked regularly.

On the other hand, the cooperation with well-known providers is an indication that fairness is given in the casino. After all, Microgaming, NetEnt, Yggdrasil and Co. are concerned about their good reputation. Thus, you can be sure to play in a reputable environment. The average payout rate of Sugar Casino is about 96%, which is a normal value.

The software & website in detail

At first glance, the portal looks very functional. With just one click you can access the categories and I can say that the whole layout is rather simple. You can filter the games by provider or find them directly via the search bar. Other filters for searching are missing, but they are not absolutely necessary.

The account area is also extremely clearly laid out. Since all important functions are quickly accessible, it should be easy for beginners to find their way around Sugar Casino. However, if you are one of those players who prefer rather elaborately designed virtual arcades, you will not be very happy here.

A Sugar Casino software download is not necessary here, but you can access the online casino directly via your browser. The selection of 22 providers is remarkable. Among them are many of the best-known and largest manufacturers such as Microgaming or NetEnt, which guarantees you the highest gaming enjoyment.

There are no shortcomings in the quality of the games, as well as the website. The page loads quickly and during my Sugar Casino test I had no difficulties with dropouts or interruptions during play. The only important thing is that you play in an up-to-date browser.

Who is behind Sugar Casino?

When it comes to the seriousness of the provider, you don’t have to worry at all. Gammix Limited is regulated and licensed by the Malta Gaming Authority and operates several other portals besides Sugar Casino. These include CrazePlay Casino on the one hand and CashiMashi on the other. The latter was only opened in 2019 and has been holding its own in the gambling market.

Company profile: does Sugar Casino have experience in the business?

I have created a company profile that will give you an overview of the provider. Not only does the company have a lot of experience, but the area of responsible gambling is also taken seriously here. Each player can set their own limits such as deposit limits, loss limits and betting limits.

There is even a budget calculator, which I have not seen in this form before. With this, Sugar Casino allows you to calculate your personal budget so that you don’t overstretch your wallet while playing. The only important thing is that there is no cheating involved. This innovative tool earns some plus points in the Sugar Casino review.

Customer service: Friendly but not 24/7

In my Sugar Casino review, there is hardly a category that turns out bad – but the customer service has small flaws. Unfortunately, it is only available between 10 am and 11 pm. It does not matter whether it is via live chat or email.

This is how you can reach the PinoCasino customer service:

Live chat: available from 10:00 – 23:00, registration required.
Email and contact form response time: 2-3 days
Telephone: Not available
In addition, the live chat is only available in English. While the support staff is friendly and helpful, according to my experience with other online gaming sites, a 24/7 service should be offered in German. The FAQ section, which is rather sparse, is not completely translated either. A telephone hotline is not available at all.

So it doesn’t hurt if you know some English. Although there are also technical aids for translation, but still, the provider should improve here. All these things that contribute to customer satisfaction could actually be fixed relatively quickly and easily.

Security and license

One of the most important points in an online casino test is the security and respectability. In this regard, you don’t have to worry at Sugar Casino because your safety is guaranteed in any case. Gammix Ltd. is registered under license number MGA/B2C/295/2015 with the Malta Gaming Authority (MGA) and is duly licensed by them.

I can also give the all-clear regarding security while playing. Because the provider works with modern encryption techniques of the IT company Cloudflare Inc. The protection of your sensitive data and financial transactions is guaranteed. In terms of security and licensing, my Sugar Casino rating is very good.

Bonus points from the test: the yield

Every provider has the opportunity to earn some bonus points in addition in this category. As far as awards are concerned, Sugar Casino has come up empty so far, but there is a point for the good game selection with renowned providers. Because you can find special titles like Black Horse Deluxe, Dream Zone or Drago Jewels of Fortune.

There are many different bonus offers in the casinos. The Sugar Casino welcome bonus is convincing, because here you can expect bonus credits and free spins on the first three deposits. I award one point for the additional offers, which are aimed at existing customers: You can look forward to the game of the week and a VIP area, for which an invitation is necessary.

Conclusion: Sugar Casino review – Solid casino with great game selection

Without question, the game selection at Sugar Casino is diverse and offers you the best entertainment with a lot of variety. You will find many of the top titles and games for every taste. Even the welcome bonus does not have to hide behind the top providers. There are bonuses plus free spins on three deposits.

The website is functional and you can also play on the go with your cell phone or tablet. The live dealer games are provided by the market leader Evolution, which guarantees the best quality and a high fun factor. Overall, this is a good and solid casino with a lot of potential.

Nevertheless, some small things can still be improved: The customer service should also be offered in German and around the clock. Likewise, I have to criticize the fact that there are still texts in English on the website. For a provider that wants to exist on the German market, this is not acceptable.

Nevertheless, my overall assessment is positive. This is not least due to the security and seriousness of the gaming house, which is guaranteed by the valid EU license of the Malta Gaming Authority. I can highly recommend you to pay Sugar Casino a visit.