Simple Casino sports betting experience – test & review

Bonus & VIP Offer

Welcome bonus

Simple Casino also offers its new and existing customers special promotions and discounts. In any case, the provider advertises such promotions. On the homepage of the sports section, there is a banner that reads “Have you seen our fixed weekly offers?”, which is unfortunately linked without any content. Also, upon further research and asking customer service, all they said was that the offers vary greatly. At least the welcome bonus seems to be available for the sports section as well.

The welcome bonus at Simple Casino includes a bonus of 100% on your first deposit. This bonus is credited directly and automatically. This bookie doubles your deposit amount up to a value of 500 euros. A deposit of more than 500 euros is therefore not worth it in terms of the welcome bonus. Also, a deposit of less than 50 euros will unfortunately not help you in terms of bonus activation, as the minimum deposit amount of 50 euros is definitely higher than usual.

For sports betting, the effective minimum turnover is 16 times the bonus balance. Basically, the bonus conditions provide for a minimum turnover in the amount of 40 times the bonus money. However, sports bets that meet the requirements of the bonus conditions are counted at 250%. This results in an effective turnover requirement of at least 16 times the bonus balance. In order to reach this limit, Simple Casino gives you a total of 60 days.

This sounds quite lucrative at first. However, with this Simple Casino bonus, your real money is wagered first, so that you can only access the reserves of the bonus balance afterwards. However, only wagers made with bonus money count towards the minimum wagering requirement of the bonus terms and conditions. This means that you will not be able to make an automatic profit with the bonus money. It is rather the case that you can at best recover your gambled deposit amount after you have used it up. In addition, the minimum odds of 1.80 are not exactly low either. So, again, the bonus conditions are not overly customer-friendly.

A withdrawal of your real money is possible at any time. However, you have to be aware that you will lose all of the bonus money if you withdraw it.

VIP & Loyalty Programme

Most sports betting providers offer their existing customers the opportunity to move up in the course of their personal betting career. Thus, after a certain period of time, users can enjoy better offers or other perks and benefits. Unfortunately, Simple Casino does not have such a consistently existing VIP or loyalty program. So you can’t reach a new level or anything like that here.

However, Simple Casino also lures with promotions for existing customers. These are supposed to change on a weekly basis. When I asked, there were no bonuses for existing customers this week. However, I would be notified by mail about any programs. Of course, this leaves some doubt about the actual existence of these programs.

Betting offer

The sports betting offer enjoys a very pleasant variety. You can easily access the sports section at Simple Casino by opening the menu with a click on the subdivision sign and selecting the item “Sports”. At first glance, you will see that the Simple Casino platform has a lot to offer in terms of sports betting. In addition to the prematch offers, you can also access events that are already running in the “Live Betting” area. As soon as you enter the live area, the view changes and allows you to see the game progress and statistics at a glance.

The prematch bets are available in the typical depth and breadth. The offered bets related to soccer events alone were displayed with almost 1,000 events during my test. This means that the fan of the German soccer leagues can tap through to the third division. With over 100 different betting options on a first division soccer match, enthusiastic soccer fans can add their personal expertise and supposed insider tips to their own betting slip and gain an advantage with niche knowledge.

In addition, you can choose from over 200 leagues spread across the globe for your betting pleasure. This betting depth is thus quite solid and represents the good standard of the industry. So you will find everything you can expect here.

In addition to classic sports like soccer, ice hockey, basketball or tennis, you can also find sports like virtual sports or futsal. Specialties and exotics, on the other hand, are rather rare, even if you can occasionally bet on rarer events, such as e-sports or the outcome of reality programs and competitions in the US and the UK – for example Love Island or the Oscars.

Live bets

At Bookie Simple Casino you can also bet live on the outcome of various sporting events. However, the live betting offer differs greatly from the prematch betting offer. Only tennis, soccer, basketball, rugby and volleyball are listed here. This is, of course, a glaring difference from the prematch section, where over 30 different sports are available.

The live view is really advantageously designed overall. You can see all the important information at a glance, and the animated match view with its catchphrase-like description is particularly well done. A live stream is not available here, as is the case with most providers. You have to make do with the animated game view in order to follow the course of the game.

In the live area, you have different views at your disposal. First, the events are displayed in the form of an overview. Here you can sort the events by sport, for example. In addition to the overview of all current events of the day, you can also display the betting options in the event view or the calendar view. The latter view presents you with the current results of the most recent sporting events. You can also switch to Fast Markets at any time by clicking on the right tab in the left list.

Unfortunately, you will not find a detailed statistics section. Neither the numbers of the past matches of the participating opponents nor the numbers of the current event are displayed here. You will have to make do without this service from the provider and acquire the know-how through your own research.

Quotes & Betting Features

Quotes

I have also thoroughly examined the odds level for you. What is relevant here is how much the provider statistically pays back from your bet. For this test, in order to minimize distortions, I randomly selected ten games from the current offer at Simple Casino. I used them to come up with a decent average of 93.19%. I used the following ten results for this:

95,41 / 94,36 / 89,36 / 88,67 / 95,12 / 95,40 / 93,88 / 95,12 / 94,08 / 89,90

Betting Features

According to my Simple Casino experience, you can’t use any special betting features at this provider. Neither does Simple Casino have a betting configurator nor any other gamification elements. Unfortunately, I could not find a button for a full or partial cashout.

When I asked customer service if a cashout was possible, they explained that it varies from game to game. These options would improve the betting experience by quite a bit, especially for experienced users, and make the experience even more exciting and attractive. The fact that the provider completely does without these variations and the users thus have to do completely without any gamification elements makes the offer at Simple Casino only conditionally suitable for betting professionals.

Deposits & Withdrawals

Deposits

You don’t exactly have a choice of many different payment methods at Simple Casino. The customer service says that you can only pay with Trustly or credit card. However, the Klarna company is also listed in the deposit area.

You can easily access the deposit area by clicking on the display of your account balance. You will then be asked to enter the desired amount of your deposit. Only after that you can select your preferred payment method, whereby the choice here is limited to the three options Trustly, Klarna or credit card, as already mentioned. Especially payment methods like Skrill, NETELLER or paysafecard are not available here.

The minimum deposit amount is the same for all deposit methods and is 10 euros. The maximum deposit amount, however, varies from payment method to payment method. You can deposit a maximum of 2,500 euros via Klarna, and up to 5,000 euros via credit card and Trustly. There are no fees for the deposit. Also, the money is credited to your account immediately and without any waiting time.

The withdrawal requires a verification of your account from a sum of 2,000 euros. This means that you can get smaller winnings without going through the KYC process. The verification process is done by sending the documents to [email protected] by e-mail. For the verification you should have an ID card, passport or your birth certificate with front and back. In addition, you must submit a utility bill, which must not be older than three months, as proof of address. All other documents depend on your choice of payment method.

The processing time of the payment can vary due to different reasons. As a rule, however, the processing should not take more than three days. If the processing time exceeds ten days, Simple Casino will automatically inform you that the withdrawal will be delayed a little. If you win an amount of at least 20,000 euros within 30 days or even faster, Simple Casino reserves the right to pay out in installments.

My experience with the first deposit, the bonus activation and the payout
I also took a closer look at the deposit and withdrawal process at Simple Casino.

First, I made my first deposit. To do this, you have to enter the desired amount and then select your favorite payment method. I decided to make a deposit of 50 euros via credit card in order to activate the bonus. Even though the payment methods are manageable, the deposit itself worked flawlessly. When making the deposit, you must then place a checkmark in the designated spot to activate the welcome bonus. Do not forget!

Otherwise, the bonus will not be activated after the deposit. My bonus was activated automatically and without any problems after my deposit.

Withdrawals

In order to transfer my deposited amount back to my credit card, I started my first withdrawal. Here you are directly made aware of the loss of your bonus. The withdrawal process is very fast and pleasant. Simple Casino saves the data of your deposit method and makes it available to you during the withdrawal process with a simple click. Therefore, you do not have to enter your data again.

All payment processes are very simple and really fast. Overall, the deposit, withdrawal and bonus activation process at Simple Casino was a very good experience in my test.

Reputation & Security

In this day and age, the issue of security is becoming more and more central, even on the Internet. Especially for providers in the sports betting and online casino industry, it is essential to take precautionary measures.

Therefore, the Simple Casino site has SSL (Secure Sockets Layer) encryption. This protects your data from being accessed by unauthorized third parties.

The guidelines for handling winnings and payouts have also become more and more of a focus for users in recent years. In my Simple Casino review, I found that Simple Casino has a Maltese gambling license issued by the Malta Gaming Authority (MGA). With this license, the Simple Casino provider meets the upscale standard of the industry, which is nothing to complain about.

The Hero Gaming Limited company also owns the Casino Heroes, Speedy Casino, Speedy Bet and Speedy Lotto brands. This shows that you can therefore rely on the seriousness of the company from Sweden.

Simple Casino also offers its bettors self-exclusion options by default. Under the menu item “Smart Play” you can control your gaming behavior and set limits and self-exclusion.

Service & Support

Customer service is often a problematic issue. Some companies are happy to forego competent advice and work with text modules that are all too happy not to fit the specific problem. But not so with Simple Casino. Here, the customer service in the live chat takes place on a really high level. Not only is friendliness a priority here, but the answers are also competent and helpful every time. The only drawback is that the German-speaking live chat is sometimes not manned. My Simple Casino experience report notes a very positive impression for the “Service & Support” area in any case.

I could not find a hotline. Rather, you will get to the live chat every time you search for the customer service. However, this is not a problem in my eyes, since the customer service, as already mentioned above, is of special quality. Simple Casino offers a FAQ with a well-structured overview of the most important topics. You can find it in the right menu bar.

Functions & Design

Of course, the design always contributes a great deal to the good experience with a platform like Simple Casino. It should be emphasized that the creators of Simple Casino have adapted the structure of the site to the needs of the particular offer. Thus, the home page is divided differently than the sports betting section and this again in the prematch as structured differently than the live betting section.

Even with a rich betting offer, the site does not look cluttered or overwhelming due to the clear design. The navigation is simple and self-explanatory. Thus, the site has also been designed for beginners and returning players.

The page can be displayed in three languages. The translation options are limited to only three languages, which may make the offer seem smaller, but the quality of the presentation clearly gains in value. You can view the site in German, Swedish and English. The customer service is also available in these three languages, so the concept of the creators of Simple Casino clearly works.

Other Offers

Casino, Poker, Bingo etc. (if available)
In addition to the sports betting area, Simple Casino has an extensive range of slots as well as classic casino games and also bingo. This means that at Simple Casino you can also enjoy high-quality processed games in the slots area from SBTECH, Yggdrasil, Play’n GO, Push Gaming, Playson, Quickspin Microgaming and NetEnt.

A live casino is also available here for the friends of the special thrill. You can also rely on the high standard of the software used. With over 60 live tables, you have a truly remarkable selection of gaming options here.

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