Shangri La Casino Review and Bonus
Accepts players from United States
Overall, Shangri La is a recommendable gambling provider with many advantages. The game selection was convincing, although it is not quite as large as in some other online casinos. The welcome bonus is also impressive, and existing players can also expect one or two lucrative promotions.
There is also nothing to complain about in terms of seriousness and security at Shangri La Casino. The license is impeccable and the security measures are also fully adequate. I also liked the mobile casino and the uncomplicated customer support. In my Shangri La test, however, I also discovered some small weaknesses.
T&C applies.
Pros
- Secure Online Casino
- Player protection
- Top Live Casino
- 24/7 Support
Cons
- No VIP program
- Few payment methods
- No German customer support
- No service hotline
About Casino
Our Scores:
Overal Rating
Shangri La sports betting experience – test & review
Bonus & VIP Offer
Apart from the already described features, Shangri La Casino has a lot more to offer. This includes, for example, the bonus for new players, which should not be missing in any online casino. At Shangri La, you get plenty of bonus money for your first deposit and many free spins for top online slots. The bonus conditions are fair, so bonus points are earned for that.
AWARDS
0/3
PROMOTIONS
2/3
SPECIAL GAMES
2/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
5
However, this provider does not offer a loyalty or VIP program. Instead, you can look forward to a wide range of bets for various sports apart from the casino games. Also worth mentioning are the crypto payment methods that you can use in this online casino – as well as the many game offers beyond the typical gambling classics.
Betting offer
When I looked into the gambling portfolio as part of my Shangri La experience, I was able to discover a lot of positive things. In addition to online slot machines, the selection includes blackjack, roulette and baccarat games of various kinds. But also fans of casino poker games and video poker machines will be happy at Shangri La Casino.
In total, more than 25 roulette games, more than 15 blackjack variants and over 30 video poker games are waiting for you at this provider. My Shangri La test also showed that you can look forward to titles from some of the best software providers on the market. These include NetEnt, Microgaming and Play’n GO, for example.
Gambling fans have popular top games like Thunderstruck, Street Fighter 2 and Tomb Raider to thank these manufacturers for. All in all, my Shangri La experience has shown that you can expect a good variety in every game category, which does not leave many wishes unfulfilled and guarantees many hours of gaming fun and excitement.
Live Bets
Excellent Shangri La experience is offered by the live casino of the virtual casino. Dozens of games in the categories of roulette, blackjack and poker can be found – and here you can also look forward to different game variants. You can also try out Dragon Tiger and Baccarat in the live dealer variant.
I also liked the compilation of the live game shows. My Shangri La test showed that the diverse selection includes Gonzo’s Treasure Hunt, Crazy Time and Monopoly, for example. The live software comes from Evolution, Ezugi and Pragmatic Play, among others – and this testifies to the high quality of the live dealer games.
Quotes & Betting Features
The composition of the payout ratios (RTP – Return to Player) is another aspect that reveals something about the quality of a casino offer. In this respect, I was also able to gather good Shangri La Casino experiences. If you look at all games, the payout rate is more than 96%. This puts the gambling provider above average in comparison.
Particularly high payout rates are traditionally found in Blackjack and Video Poker – and also in Shangri La Casino the RTP values for these games are more than 99%. The online slot machines achieve payout rates of over 98%, although all in all there is a wide range here.
If an online casino wants to pass any test, it must guarantee fair random number generators of the games of chance. Within this framework, casino providers are happy to have corresponding investigations carried out and certificates issued. Among the best-known test institutes are eCOGRA and iTech Labs. But even without such test seals, you should not automatically assume fraud.
I could not discover any test certificates at Shangri La Casino either. However, since the Internet gambling house cooperates with renowned software developers, there is no chance for manipulation either. Renowned game manufacturers have their random number generators tested regularly and make sure that everything is always above board.
Reputation & Security
One of the most important criteria of a reputable and recommendable online casino is a valid license from a strict gambling authority. I did not have to search long for corresponding information on the portal of Shangri La. The virtual casino has been licensed by the Antillephone Curaçao and had to fulfill demanding requirements for this.
The gambling provider has also taken care of the protection of player and payment data. Modern SSL encryption is used on the website, which is provided by the experienced company AlphaSSL. Unauthorized persons have no chance to access your data.
Service & Support
Of course, it can always happen that players have questions or face a difficulty. For such cases, it is important to be able to reach competent service staff – and without long waiting times. At Shangri La Casino, you don’t have to worry about queues and poor availability.
The live chat support is available 24/7 and it usually takes no longer than a minute until you are connected to a contact person. You have to register to be able to use the chat support. Alternatively, an e-mail address is available, which you can also use to ask your questions.
This is how you can reach the Shangri La customer service:
Live Chat: Available 24/7 and only after registration
Email response time: Maximum 24 hours
Phone: Not available
Functions & Design
At first glance, Shangri La’s online portal looks a bit old-fashioned. In addition, the colorful background is sometimes distracting when scrolling, because the background graphics mix visually with the images of the games and make it difficult to get an overview. Otherwise, you can find your way around the gambling portal quite well.
My Shangri La test showed that the games are divided into clear categories and that you don’t need a software download to get started. One click is enough and a few seconds later you can place your first bets. If you want, you can perform a keyword search or sort the games by specific game developers.
I find the large selection of software providers that Shangri La Casino works with impressive. Among them are industry giants like Red Tiger, Betsoft and Pragmatic Play. But also various new and unknown developers contribute their games to the portfolio and provide diversity.
Mobile App
A good casino app should not be missing from a recommendable provider of virtual games of chance. So, of course, I also wanted to gather corresponding Shangri La Casino experiences. Overall, I liked the implementation of the mobile offer. You do not have to download an app and only need a smartphone or tablet with iOS and Android operating systems.
The same game and bonus offers are available on the mobile device as on the laptop and PC. There is also no need to get used to the controls and navigation. It is clear that Shangri La Casino strives to make the handling uncomplicated for players of all experience levels.
Other Offers
Although Shangri La has the potential to be one of the best online casino providers, there are still a few small things that the internet gambling house could improve. For example, the selection of payment methods could be a bit larger. In addition, VIP and loyalty programs would be desirable. All in all, however, you will feel very comfortable here.
FAQ – frequently asked questions and answers
Now that you have read my Shangri La review, you surely can’t wait to start playing right away. Wait a minute: First read the answers to the most frequently asked questions about the offers and services of this online casino. This will give you some of the most important information at a glance.
What games does Shangri La Casino offer?
It is not the largest game selection on the online casino market that awaits you at Shangri La. However, you can still look forward to more than 1,500 games of chance from various categories, so there is not much to complain about here either. Within the scope of my Shangri La experience, I have examined the gaming offer in detail.
Does Shangri La Casino offer a welcome bonus?
Yes, new players can look forward to a welcome package consisting of bonus money and free spins. Registration and deposit is required before you can claim the Shangri La bonus. Bonuses and promotions of various kinds also await existing players. A loyalty or VIP program, however, I could not discover during my test.
Can I experience the games at Shangri La on the go?
During my Shangri La experience, I found out that there is no download app for mobile devices, but that the offer is accessible via the mobile website of the smartphone and tablet. I have conducted an extensive test of the mobile casino and I share with you in my review whether the mobile offer can convince.
Is Shangri La Casino secure?
In the Shangri La test, the security aspect is one of the most important test criteria. I found out that you don’t have to worry in this regard. This virtual casino has a license from Curaçao and thus belongs to the strictly audited online casinos. I will show you which other features speak for a trustworthy offer in my experience report.
Casino Features
Overall, Shangri La is a recommendable gambling provider with many advantages. The game selection was convincing, although it is not quite as large as in some other online casinos. The welcome bonus is also impressive, and existing players can also expect one or two lucrative promotions.
There is also nothing to complain about in terms of seriousness and security at Shangri La Casino. The license is impeccable and the security measures are also fully adequate. I also liked the mobile casino and the uncomplicated customer support. In my Shangri La test, however, I also discovered some small weaknesses.
Welcome bonus of up to 500€
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