Royal Panda sports betting experience – test & review

Bonus & VIP Offer

The provider cannot secure any bonus points in the “Awards” category. There are currently no successes to report here, which is not particularly surprising given that the company has only been on the market for two years. I award full points, and thus a full three out of three possible points, in the “Promotions” category. The company has come up with some very special promotions that are more or less based on the basic theme of the panda. A Bamboo bonus is awarded here on a weekly basis, which is supplemented by the Lucky 21 and the Full Mouth bonus promotions. The provider secures another bonus point in the “Special Games” category. Here, “Starburst” is particularly noteworthy, which is regularly one of the absolute bestsellers in numerous online gaming arcades.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
1/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
6
The company has also been inventive with its loyalty program. The so-called Loyal Panda program is divided into the four loyalty levels Bronze, Silver, Gold and Diamond and rewards the player with interesting prizes. For example, LP Points (Loyal Panda Points) can be collected and then exchanged for jewelry, bonus money, tablets or other gifts. In the category “additional offers” there is another bonus point. There is not a lot of variety here, but the free spins alone offer a fair amount of entertainment. In summary, Royal Panda leaves quite a positive impression with 6 bonus points.

Betting offer

In total, players can access more than 300 games here. Various slot machines from numerous manufacturers are offered. These include Microgaming and NetEnt, among others. Worth mentioning here are, for example, “Guns N’ Roses”, “Thunderstruck II” or “Couch Potato”. An even larger selection of online slot machines can be found at the best NoLimit City arcade.

As you can see from my selection of the top slot developers and their best slot machines, Royal Panda leaves nothing to be desired. Besides these providers, you will also find several smaller development studios whose online slots are worth a try.

Quotes & Betting Features

The payout ratios of the arcade are quite stable overall. There are no negative outliers, instead Panda can surprise with its high values. Here, peak values around 99.00 percent can be found in some cases. A look at the classic slots and video slots is therefore pleasing. While the classic slots with a payout rate between 95.60 percent and 97.60 percent can already trump mightily, they are easily outperformed by the video slots. Here, payout rates of 95.25 percent to 98.60 percent can be found.

Compared to other providers, the provider positions itself in the middle of the field with its payout ratios. The values are not bad overall, but they are not consistently convincing either.

Reputation & Security

The company has received the license for the distribution of slot games products from the Maltese Lotteries and Gaming Authority MGA. In addition to the actual license MGA/CL1/950/2013, however, Royal Panda is now also in possession of two additional licenses from the regulating authority (MGA/CL1/879/2013 and MGA/CL1/880/2013). From a player’s point of view, these licenses are not only pleasing, but also necessary. The gaming arcades must adhere to extensive regulations and guidelines in order to come into possession of one of the valid licenses. One of the things that is considered here is what measures the provider implements to protect the website. In this case, the homepage is secured by Comodo Secure and 256-bit SSL encryption. TLS 1.2 RSA Key is responsible for the additional IT security.

Another must-have in connection with the licenses are the preventive measures against gambling addiction. The provider works together with the partner organization GamCare and in the course of this has already enabled some self-measures with which players can control their access to the offer themselves. In addition to deposit limits, further limits can be set here, limiting the length of sessions or the amount of the maximum loss, for example. Alternatively, an activity block or a complete self-block can be imposed.

Payout tests are performed by eCOGRA at Panda. Not only are the payout ratios checked and published, but the rest of the casino’s offer is also closely scrutinized. All in all, this test center rounds off the already reputable impression of the provider.

Service & Support

The contact to the customer support is enabled by the gaming house via several ways. The working hours are daily from 9 a.m. to 0:30 a.m. and, according to my experience, refer to the telephone support as well as the live chat or the e-mail support. Alternatively, a callback can also be requested. In addition to these direct contact options, the FAQ section is also a helpful support in terms of customer service. Here, the most frequently asked questions are not only asked, but also answered right away. So if you find the support outside the actual office hours, you should take a closer look here, because the question is usually already answered in this extensive area.

Functions & Design

The manufacturer, and at the same time responsible for the operation of the online arcade, is Royal Panda Limited. However, since the company itself has no expertise as a game developer, the renowned company Net Entertainment was commissioned for this work. However, this company has not exclusively brought its own games into the portfolio. So you have the opportunity to try out the extraordinary 2by2 Gaming games.

In addition to NetEnt, Microgaming Europe Limited also participated in the development of the game offer. Here, too, you can assume the utmost professionalism and seriousness, as it is an enormously prominent and respected developer company. Microgaming has added “Rabbit in the Hat” or “Cash Clams” to the offer, for example. The software can only be used as an instant play version and is not offered as a download. From a graphical point of view, this is not a problem at all, because the game library site can convince with a great design. The website is available in several languages, including German, English, Dutch, Swedish, Czech, Polish, Spanish, Portuguese and Chinese. There are no special requirements for the home computer, only the latest version of the Flash Player should be available.

All in all, I can definitely praise Panda, because these are graphically excellent games of chance that have been designed to be enormously visually appealing and are technically highly functional. Moreover, this plus point can also be applied to the entire website, as it is designed to be completely user-friendly, allows for easy navigation and also offers numerous interesting features. Worth mentioning here are, for example, the “Hot and Cold Slots” or the “Splitscreen Feature”, which allows you to play up to four games simultaneously.

Mobile App

The provider’s mobile app is currently limited to a web app. A download software is currently not available, but is also not really needed. Almost all games can be accessed with the mobile version. For more detailed information about the games and the rest of the mobile offer, I recommend reading the corresponding review.

Other Offers

There is no real criticism that can be made of Royal Panda. The provider makes a solid impression all around and can score with some interesting features and promotions. However, it is a bit of a pity that no round-the-clock support is offered, but the contact hours are very limited. Those who value round-the-clock support should take a look at Winner Spielothek, where support can be contacted 24 hours a day, seven days a week. In addition, the new customer bonus totaling €1,200 and 10 free spins is at least worthy of improvement. Here, only a few providers offer even significantly higher offers. One is, for example, the Jackpots in a Flash , where the new customers are still a little more bonus in prospect.