Pocket Play sports betting experience – test & review

Bonus & VIP Offer

Let’s move on to the most interactive section in my Pocket Play test. Here, the casino can collect a lot of points and show its best side. However, it must also be noted here that the arcade has not been around for long. Therefore, no awards have been won in the past.

The situation is different in the Promotions and Special Games category. Here, Pocket Play receives a total of 3 points, since you can fall back on many jackpot slots and Megaways machines in addition to conventional slots. You will also be offered a whopping welcome bonus, which should make it easier for you to get started at the casino and serve as an orientation guide.

AWARDS
0/3
PROMOTIONS
1/3
SPECIAL GAMES
2/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
4
When it comes to the loyalty program, the casino unfortunately comes up empty. There is definitely some catching up to do here in order to continue to retain loyal customers and reward them for their loyalty. Although users have the option of a weekly cashback, this will not be enough to keep up with the competition in the long run.

Betting offer

Let’s get straight to the point, because Pocket Play is particularly well positioned with around 1,500 online slot machines. Here you can count on all kinds of themed worlds. From horror and glam to series and movie adaptations like Game of Thrones or Jurassic World, you will find everything you need for a good round at the slot machine.

My Pocket Play experience has also shown that the table games section is also very extensive. This category covers a good third of all games and includes online roulette, online blackjack, video poker and other table games like baccarat or scratch cards. Pocket Play also has a lush live dealer area, which I will discuss in more detail.

Since I have been dealing with online arcades for a long time, I know what matters. Compared to other young providers, as is the case with today’s casino, I am extremely pleased with the selection of games. My Pocket Play experience shows that this is especially thanks to the provider Play’n GO, which provides a balanced game selection with a variety of titles.

Live bets

As already mentioned, I also wanted to get to know the live dealer lobby of Pocket Play Casino better. And what can I say, my Pocket Play experience turned out to be very positive, since you as a potential player don’t have to miss anything. A round of Live Blackjack, Roulette or Baccarat against real dealers? Nothing could be easier!

The over 100 live games cover everything that a well-stocked live lobby needs. Accordingly, in addition to traditional card and table games such as Live Blackjack, you can also play game shows like Dream Catcher or Monopoly Live. All games are accompanied by competent and friendly dealers who communicate mainly in English.

Quotes & Betting Features

Payout rates are an equally important factor when it comes to planning your game rounds. So I wanted to gather enough Pocket Play experience in this area as well and share it with you. The so-called RTP value (Return to Player) tells you how high the payout is in theory. However, this percentage is influenced by factors such as volatility, which should always be considered.

During my visit to Pocket Play Casino, I had consistently positive experiences with the RTP rates. Online slots impress with high values of up to 98%. The card game Blackjack can top that in the usual manner and thrills table game fans with a payout rate of up to 99.46%.

Again and again I am asked about the seriousness of the random number generators of the games. In this regard, it can be said that there are enough indications that speak for trustworthy and safe RTP values. First of all, these values are published by independent testing labs like eCOGRA or iTech Labs. These institutes ensure meaningful numbers through strict regulations.

Secondly, besides online casinos, renowned gaming studios like NetEnt or Pragmatic Play also have their games tested. For Pocket Play, I have calculated an average RTP value of 96.6%. This figure is in the perfectly normal range compared to other providers. So you can safely leave thoughts of fraud or rip-off behind you.

Reputation & Security

There are two factors that should go hand in hand in an online casino and that is gaming fun and security. This is the case at Pocket Play. In addition to a gambling license by eGaming Curaçao, which is also valid in the EU, the operator can guarantee full respectability and security, as licensing is linked to strict regulations and requirements.

The encryption of the website is also given. Here, the provider works together with Amazon, which provides a modern 128-bit TSL encryption. This protects your data so that no information can get to third parties. The Pocket Play security is thus fully guaranteed. By the way: The lock symbol next to the URL in your browser confirms a secure Internet connection.

Service & Support

My first virtual visit to an Internet casino is to customer service. If the employees are trained and friendly, you can learn a lot about the provider. My experience with Pocket Play’s customer service has been very good, as I’ve always been able to get in touch with competent and eager employees who can even communicate in German.

This is how you can reach Pocket Play customer service

Live Chat: available 24/7, registration not required
Email and contact form response time: 2-3 days
Phone: not available
While support is available 24/7 and an email service is also offered, there is unfortunately no FAQ section. I hope that the provider will quickly make up for this crucial shortcoming, as such an area would answer many questions in advance and could save players unnecessary waiting time.

Functions & Design

My Pocket Play experience with the website turned out very pleasant. Again and again you are confronted with little monsters that look very similar to the characters from the online slot Reactoonz. They reliably accompany you through a very tidy and clear page, which is kept in a refreshing turquoise, gray and white.

Furthermore, all categories are easy to find via the top bar. If you click on Games, you will be taken directly to the Casino section. There, too, extremely well sorted game categories await you, which will take even the most inexperienced player by the hand. The very prominently placed search bar also allows you to search for games by provider, category or recommendation.

In addition to the visuals, I also took a look at the software. Here I did not notice any extraordinary weaknesses. So you, as a soon-to-be gamer, don’t have to worry about anything. Your only task is to open the website in your usual browser and ensure a stable Internet connection. After that, you can test the games in the demo version or play them for real money directly.

Speaking of the demo version: Normally, online casinos show this possibility by a demo button when you hover the mouse cursor over the preferred game. Unfortunately, this is not displayed in Pocket Play, but it is still possible. Simply test your favorite game in advance – a download or registration is not necessary!

Although the table games impress with their classic elegance, those who are looking for variety and action should definitely click through the abundance of slot machines. Here, Pocket Play Casino clearly impresses with quality instead of quantity. Only the best game manufacturers have made it into the arcade’s assortment. Among them are industry giants like Quickspin, Microgaming or Evolution – the pro when it comes to live gaming.

Therefore, it is not surprising that you will find all the well-known slot machines such as Bonanza, Starburst, Book of Dead or Pink Elephants. All games convince with HD quality, a top sound and gaudy color concepts that you should have tried out.

Mobile App

You’re probably already wondering if and how you can enjoy your favorite games away from your desk at home. When it comes to the mobile application, Pocket Play Casino does not disappoint, because all titles are also available on the go. Unlike some other mobile apps, the operation is very intuitive and self-explanatory.

No download is necessary for the web application. This means that you can comfortably play via the browser of your Android or iOS device and don’t have to worry about any additional installation stress. Also, thanks to HTML5, the screen automatically adjusts to the size of your smartphone or tablet, so you can always enjoy your games in perfect resolution.