Noxwin

Bonus, VIP & Loyalty Program

Welcome bonus

Noxwin welcomes new customers with a 100% free bet worth up to 50 Euros. If you want to secure the bonus credit, you have to make a deposit of at least 10 euros and enter the bonus code “WIN50”. The bonus amount you receive depends on the stake of your first bet. If you want to get the biggest bonus possible, you should bet 50 Euros. If you win the bet, the Noxwin bonus is considered to be played through. However, I consider this to be window dressing, as the winnings in this case come from your deposited balance.

If you lose your first bet, you will get the wagered amount back from the bookmaker. Before you can withdraw the Noxwin bonus, you have to fulfill the bonus conditions. These provide for a 7-fold turnover target, which refers to the granted bonus. For example, if you have received a bonus credit of 20 Euros, the turnover target is 140 Euros (20 Euros x 7). You have 30 days to achieve the required turnover. Please note that only bets with a minimum odds of 1.4 contribute to the fulfillment of the turnover requirements.

VIP & Loyalty Program

Noxwin does not have a VIP club or a loyalty points program. Nevertheless, there are several ways for existing customers to benefit from bonus offers. On the one hand, you can receive up to 60% bonus on pre-match combo bets.

Whether this is worth it, however, is another question. The odds must be at least 1.50 for every single bet. Additionally, the bookie grants you 5% cashback on Bitcoin deposits. However, the corresponding amount can only be claimed when your betting balance falls below 50 cents.

Betting offer

At Noxwin, you can currently bet on about 20 sports disciplines. In addition to the usual mainstream sports – soccer, basketball, tennis and handball – the betting offer also includes volleyball, boxing and table tennis. Baseball, American football and ice hockey are also sports that are very popular in America. The Noxwin test also showed that the bookie also offers less popular disciplines such as water polo and darts.

Soccer sets the tone

Soccer is also the king at Noxwin, as the betting portfolio is the most extensive when it comes to the Germans’ favorite sport. The bookmaker not only offers numerous top European leagues, but also allows you to bet on games from various parts of the world – for example South Korea, Australia, Canada and Ecuador. The only leagues I missed were the Italian ones. In Germany, the offer extends down to the regional leagues and the first four leagues are also available in England. Apart from these two countries, however, usually only the one or two highest divisions are provided. In addition, international competitions are of course also available for you to bet on.

Great potential for improvement in the betting options

Of course, not only the available leagues and events play a role in the evaluation of the betting offer. The number of betting markets is also of important significance. Unfortunately, the bookie cannot really convince in this regard, because even in the case of top-class soccer matches, only about 50 betting options are available. On the other hand, if you click on another sport, you will quickly notice that even fewer markets are provided here. Considering some of the competitors, who sometimes offer several hundred betting options, the bookmaker should definitely improve. However, according to my Noxwin experience, the portfolio at least includes classics like three-way bets, handicap bets, the double chance and over/under bets.

eSports & other special bets

For eSports fans, there will hardly be a reason to complain, because the bookmaker convinces in this category with an excellent portfolio. This includes, for example, CS:Go, Dota 2, League of Legends (LoL), but also StarCraft and StarCraft II, Rocket League, WarCraft 3 and Fifa. On the other hand, the gambling operator has dispensed with virtual bets and special bets from politics and entertainment.

Live bets

Noxwin provides its customers with a large selection of live bets, so you can bet on events that have already started around the clock. However, even here there is a certain gap to the best bookies in the industry. Noxwin’s live portfolio shows certain similarities to the pre-match betting offer, as the focus here is also primarily on mainstream sports – first and foremost soccer. However, less popular disciplines such as snooker are also served. At the time of writing the review, the live section shows the following disciplines:

Soccer
Basketball
Volleyball
eSports
Baseball
Tennis
Table tennis

In live betting, the odds are constantly adjusted to the action on the field. Sports betting fans usually have to react quickly if they want to take advantage of lucrative odds. Therefore, it is important that odds changes are displayed visually. At Noxwin, when the payout odds increase or decrease, arrows in green (odds are increasing) or red (odds are decreasing) appear above or below the displayed value. Unfortunately, this form of display is quite inconspicuous.

While you can follow numerous eSports events live, Noxwin has dispensed with live streams for classic sports. However, since there are only very few bookies that offer their customers such a service, this can hardly be considered a point of criticism. However, I have to criticize the fact that there is neither an animated playing field nor useful statistics.

Odds

Odds

Before you create a betting account with a bookmaker, you should always find out what payout odds the bookie works with. After all, the odds determine how much profit you will make if the bet is successful. To give you a realistic impression of the odds level, I have analyzed ten betting markets that were selected at random. In the sample, especially popular disciplines such as soccer, basketball and tennis were taken into account:

96,18 / 96,34 / 96,28 / 96,31 / 93,67 / 94,24 / 92,68 / 93,52 / 95,47 / 96,19

The average rate calculated from the individual values is 95.09 percent. This is definitely a top quota level. In the field of marginal sports, the level is a bit lower – but still very good – according to my Noxwin experiences with 92 to 94 percent.

Practical example of odds calculation

So that you can understand how the odds of a betting market can be calculated, I would like to illustrate the procedure with a practical example. For the match between Borussia Dortmund and Borussia Mönchengladbach, the odds look like this:

Dortmund win odds: 1.61
Odds draw: 4,12
Odds win Mönchengladbach: 5,68
Odds of the match = 1 / (1 / 1.61 + 1 / 4.12 + 1 / 5.86) = 0.9616
The value 0.9616 corresponds to a payout ratio of 96.16 percent.

Betting features

The so-called cashout option is now available at every good bookmaker. The feature acts as a hedge and allows you to take potential winnings or limit losses. However, as the support told me in a conversation, early cashout is not possible at Noxwin. I was also unable to find a betting configurator in the course of my research.

Deposits & Withdrawals

The payment portfolio of the bookie is unfortunately a disappointment. There are only four transaction methods available to you. Before you can deposit money for the first time, you need to provide some personal information – more precisely, your address and ID card. After that you can use the following options for deposits:

Skrill (minimum 5 €, no limit), is one of the most popular e-wallets (virtual wallet), is a substitute for PayPal.
ecoPayz (at least 5 €, no limit), another payment service from the field of e-wallets
Bitcoin (at least 5 €, no limit), the most popular cryptocurrency
Voucher Payment (no specification), prepaid vouchers, according to the checkout area there should be different providers, but the support referred only to Flexepin

Deposits are forwarded by the bookie directly to your betting account. Noxwin has waived transaction fees. For withdrawals, you always have to fall back on the method that was used for the deposit. If you deposited with a voucher, the bookie will send you the withdrawal amount via bank transfer. For withdrawals, the minimum amount is 10 euros. The limit depends on the payment method used:

Skrill: Up to €2,285
ecoPayz: Up to €2,285
Bitcoin: Up to 20.000 €

The bookie takes up to 72 hours to process withdrawal requests – at least that’s what it says in the T&Cs. This definitely makes for negative Noxwin experiences, as numerous competitors get payouts done much faster. Also, you should take into account that there is a payout limit of 30,000 euros, which refers to a period of 30 days.

No withdrawals possible before KYC process

When you click on the “Withdrawals” tab in the cashier area for the first time, you will notice that there is first a verification process. This is known in professional circles as the KYC process (KYC = Know Your Costumer). To verify your account, you will need to photograph or scan a valid ID document and proof of address in the form of a utility bill. You can upload the documents directly via your profile. Noxwin needs up to 24 hours to check the documents.

My experience with the first deposit and the payout

I started my test run with a deposit at Noxwin via the ecoPayz payment service. The credit in the amount of 30 euros was immediately available to me free of charge for my further steps.

If I had wanted to activate the welcome bonus, it would have been easy to do so during the deposit by entering the bonus code.

Because a successful identity check was required for the withdrawal, I started this directly afterwards. I had to wait one day for the confirmation of my documents.

In the meantime, I looked around in the live betting area. Here I placed a live bet, which was accepted after 10 seconds. According to my experience, Noxwin is thus in the upper midfield when it comes to the reaction time of live bet acceptances. Unfortunately, I lost the live bet with a stake of 1 euro and thus reduced my credit to only 29 euros.

With this amount, I dedicated myself to the withdrawal process: I initiated the withdrawal process via ecoPayz. Shortly after, I received a notice that the withdrawal request was cancelled because the deposit amount had to be wagered at least once. Thus, Noxwin complies with the anti-money laundering regulation.

Subsequently, I was able to increase my balance to 35 euros at odds of 1.20.

Once again, I got the withdrawal process rolling via ecoPayz and received another notice from the betting provider: This time, the withdrawal could not be carried out because the minimum odds should have been 1.4 when wagering once – very annoying, because this information would have been appropriate when I first received the notice. Again I tried to follow the instructions. This time, unfortunately, I lost my money completely, so I could not make a withdrawal.

As in other areas of the test, Noxwin fails miserably when it comes to communication. The hint about the amount of the quota to play through simply has to be mentioned. Not exactly customer friendly. After all, the deposit processes and the KYC process were fast and smooth. However, that does not compensate for the annoyance about the payout either.

Reputation & Security

You can be 100% sure that only reputable bookmakers will be recommended to you from our sports betting comparison. The essential characteristic of a trustworthy betting provider is its gambling license. Noxwin mentions a license from Curaçao on its website (license number – No. 3 65/JAZ), but unfortunately does not provide any proof that it actually exists. This does not automatically mean that it is a dubious bookie. But as long as the license issue remains unresolved, you should rather place bets with another bookmaker.

There is hardly any information available online about the operator – Galaxy Group Ltd. Moreover, Noxwin seems to be the only bookmaker that is currently operated by the company. The user reviews also show a mixed picture. However, it should be mentioned at this point that the existing reviews rather refer to Noxwin’s online casino, which is not available in Germany.

Need to catch up with player protection

Noxwin also does not seem to take it quite so seriously with responsible gaming. At the bookmaker, it is not possible to set deposit, loss or session limits. You can make use of a voluntary self-exclusion, but you have to contact the support for that.

At least when it comes to data protection, the bookie behaves in an exemplary manner. All customer and transaction data is transmitted in encrypted form.

Service & Support

You can reach the customer service of the betting provider daily between 10 am and midnight via email or live chat. You will not find a hotline at Noxwin. This is not really a problem, as you usually only have to wait a few seconds in the chat. The employees are friendly and very eager. However, it seems that the support staff does not speak English or German. As a result, translation software is used, but this often leads to misunderstandings. I must have had to write to customer service ten times and only received a halfway professional answer once or twice. In addition, the live chat display is in Turkish.

Fortunately, there is a FAQ section that already answers one or the other question. Unfortunately, Noxwin has failed to translate the page, so you will have to make do with English.

Functions & Design

For its website, Noxwin relies on a fairly minimalist design and neutral colors – mainly gray. As a result, the platform looks modern and tidy. Since the site has been designed very clearly, even recreational players and users without previous betting experience do not need much time to find their way around here. What certainly also contributes to this is that there is a German-language website version. However, I have to criticize that Noxwin has not translated all pages, which applies to the T&Cs and the privacy policy, for example. Apart from German, you can also select English, Turkish, Spanish or Japanese as the language.

As far as the structure of the site is concerned, you should not expect any big surprises. Noxwin has chosen the classic sports betting layout. Accordingly, the platform is divided into three columns. On the far left, the different disciplines are arranged. If you click on a sport, a submenu opens, which contains the individual events or leagues. In the middle, the betting options are displayed. In the right area, Noxwin has positioned or fixed the betting slip. This means that the ticket remains in its position even if you scroll down.

Bet tax

No betting tax at Noxwin

The German government levies a five percent tax on all sports bets, which it collects from the bookmakers. To save costs, most betting providers pass the tax burden on to their customers – but not Noxwin. The bookie is one of the few providers that do not pass on the betting tax.

Other Offers

No additional gambling offers for users from Germany

Noxwin’s portfolio also includes an online casino with more than 1,000 games. Unfortunately, the virtual gambling hall is not unlocked for people who live in Germany. This is most likely due to the unclear legal situation. Users with German residency can only place bets at Noxwin. If you also want to test your luck at slots or in a live casino, you will inevitably have to look for another provider. However, you can use the demo mode – which is only a small consolation for real money players.

FAQ – Noxwin

Is Noxwin a reputable bookmaker?
The betting provider does state a license from Curaçao eGaming on its website. However, no proof of gambling license can be found, which is why I advise you to place bets with another bookie for now.

Is there a bonus offer for new customers?
Yes, anyone who creates a customer account at Noxwin for the first time can benefit from a 100% free bet of up to 50 euros. The bonus amount granted depends on the amount you wager in the course of your first bet.

Does Noxwin also offer bonuses for existing customers?
Those who already have a betting account with the bookmaker can also participate in various promotions. On the one hand, there is the possibility to get up to 60% sports betting bonus on combined bets. On the other hand, you will receive 5% cashback if you deposit with Bitcoin.

How many sports disciplines can be found at Noxwin?
The bookie’s betting portfolio includes about 20 sports. The focus is on mainstream disciplines, with soccer betting dominating the offer.

How and at what times can Noxwin support be reached?
The customer service is staffed daily from 10 am in the morning until 0 am. The support can be reached via live chat as well as via e-mail.