Mr.Play sports betting experience – test & review

Bonus & VIP Offer

The yield of bonus points is impressive. Admittedly, there is only one point for the awards, since neither the arcade nor the operator have been able to win a prize so far. But at least there are award-winning titles in the game selection. Full points are awarded for the promotions, though. Here, the provider does a lot right. A generous welcome package, changing promotions, sweepstakes, free spins and deposit bonuses are a great offer that is attractive for new players. But also already registered customers are happy about the variety and are motivated to continue playing.

AWARDS
1/3
PROMOTIONS
2/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
7
I am very happy to award another point for the extensive loyalty program. The Exclusiv Club, as it is called at mr.play, offers a lot of rewards, such as free spins or cashback, which increase as you rise in rank. In the end, a personal customer advisor beckons in addition to an accelerated payout. I award the last point in my mr.play review for the additional offer. In addition to changing promotions and weekly free spins, there are sweepstakes or contests, such as the last survivor. You have to deposit and wager a certain amount every day. Whoever holds out the longest wins a high cash prize. So a good result with the bonus points.

Betting offer

Ten well-known names of the industry do the honors for the game offer. You can choose from a total of 334 games from NetEnt, Microgaming, NextGen and other big names. Hundreds of slots are ready for you. Of course, the big titles of the providers, such as Gonzo's Quest and Starburst from NetEnt or Thunderstruck 2 from Microgaming are also part of the game lineup. However, the selection also includes titles that I was very happy about, because they are not so often in the program. For example, Forest Mania from iSoftbet. On five reels, you collect forest fruits and monsters in this slot and complete great wild bonus rounds. Other great titles have been programmed by NextGen Gaming. With Renegades, Cleo's Wish, Onder Hounds and Lighning Gems, the Americans are also represented with their top titles. Other games come from Blueprint Gaming, Play'n GO, Aristocrat, Elk Studios and Thunderkick.

Besides the big manufacturers, you should also take a closer look at smaller software differences like 2by2 Gaming. In the online world, there are thousands of slot games and always something new to discover. The developers are also very innovative and hardworking, so you can always find exciting slots.

Quotes & Betting Features

Besides the betting limits, it is of course the payout ratios that are important for you interested players. Here, too, the arcade does not surprise, but is in the good average compared to other providers. Consistently high values above 92% RTP are respectable. Passable values have the slot machines with up to 97.4%.

At this point, the online casino does not experiment and has selected games with average payout ratios. This is fine, especially since in my mr.play experience hardly any value falls below 93%. However, top values are also hard to find.

Reputation & Security

The online casino holds a license issued and controlled by the authorities in Malta. This is mainly due to the company's headquarters on the southern European island nation. However, it is also good news for all players, because this regulatory authority is one of the strictest in Europe and stands for a whole range of security measures to which the regulated gambling halls have committed themselves. These include anti-money laundering measures, such as verifying your identity before making a withdrawal at the online gambling establishment, and the prevention of gambling addiction. Sessions that run automatically, reality checks after a certain amount of time played, and the ability to limit yourself as a player are all designed to prevent players from developing dangerous spending habits. The provider also works closely with organizations such as Gamcare or 18+, which offer professional help in this direction.

The security of data transmission between the provider and the customer, as well as online banking transactions, is ensured via modern 128-bit SSL technology. Up-to-date firewalls and anti-virus software are of course also standard in modern casinos. The fairness of the gaming operation and in particular the payout rate is regularly checked by an independent company. The certificate of iTech Labs, which confirms the theoretical RTP, was available for the mr.play test and can be viewed on the provider's website.

Service & Support

The customer service of mr.play can be reached in the three usual ways. Via live chat and telephone, the employees are available every day of the week from 8 o'clock in the morning until 1 o'clock at night. Anyone who wants to contact them outside of this time can do so via email. In my mr.play test, the employees were always friendly and competent. I was able to clarify everything quickly on the phone and in the chat, but I had to wait a few hours for an answer to my inquiry via e-mail. The customer service representatives speak good German and excellent English.

Functions & Design

The software of the website is provided by Aspire Global International, which is also responsible for other online casinos. Among others, the great MagicRed also belongs to the operator from Malta. The games at mr.play are also provided by several providers. Particularly represented are NetEnt and Microgaming, both of which are known for their well-programmed software. The website itself is available in five languages. Besides German, Norwegian, Swedish, Finnish and of course English are available.

There is no desktop version to download at this online arcade. However, this is not necessary, because the offer is optimized for playing in the browser and works flawlessly. You should only make sure that your browser is not older than Internet Explorer 6, Firefox 3.0.1 or similar. I also recommend that you keep your Flash Player up to date. This way you will get the best gaming experience at mr.play. Short loading times and long stable sessions speak for a well thought-out and professional programming and leave nothing to be desired.

Mobile App

The operators of mr.play have also recognized the signs of the times and have opted for a game selection that is largely available on mobile devices. You can read everything you need to know about the offer, stability and usability in my separate review of the mr.play web app.

Other Offers

The only thing I can find fault with is the search function. With the large selection of slot machines, it should be more precise. If you are looking for a similar provider that makes this point a bit better, then I recommend Karamba and its better search function.

FAQ – frequently asked questions and answers
This review had the goal to give you all the details about this provider. But since it can happen that some questions remained unclear, I have set up a FAQ section below. There you will find the most frequently asked questions about mr.play.

Do I need a mr.play bonus code?
You do not need a bonus code. When you make your first deposit, confirm the offer and pay attention to the required minimum deposit. The 200% mr.play bonus will be credited to your player account immediately. Click on ‘Play Now' to secure the exclusive new customer bonus.

Do I get the No Deposit Bonus automatically after logging in to mr.play?
Currently there is no mr.play No Deposit Bonus. But you can get the 200% welcome bonus and the free spins directly after your mr play login. Here I have compiled a list of the online casino new customer bonus.

What mr.play experiences have you had with the payout rates?
My mr play experiences with the payout rates have shown that the RTP values are on average over 96%. However, a look at the provider's RTP values also shows that there are titles that have values above 99%.

Is there an app for the mr.play online arcade?
You do not need an app download for the mr play mobile gaming arcade. It is completely sufficient to visit the gaming site of the provider via the browser app of your smartphone or tablet. Do you generally play a lot on your cell phone? Then you can find some useful tips for mobile use here.