Luckland sports betting experience – test & review

Bonus & VIP Offer

With a big welcome package of no less than €1,000 in bonuses and 200 free spins, Luckland leaves many other online casinos behind. In the Luckland test, the promotions also left little to be desired.

AWARDS
Awards
0/3
PROMOTIONS
Promotions
3/3
SPECIAL GAMES
Special games
2/2
TRUST PROGRAM
Loyalty program
1/1
ADDITIONAL OFFERS
Additional offers
1/1
BONUS POINTS
Bonus points
7
It should be emphasized that the welcome package is divided among the first four deposits. It is also important to point out that the 200 free spins are not available immediately, but can be obtained in series of 50 spins. You will receive the first 50 immediately after your first deposit. Over the next 3 days, the other free spins will be added to your account. The free spins will then appear directly in the game. There you can cash out €1,000 bonus and 200 free spins right away. The titles for which you will receive the free spins are Starbust, Gonzo’s Quest, Aloha! Cluster Pays, Twin Spin and Red Riding Hood.

Furthermore, players have the opportunity to become a VIP. There are different levels for this: NEW MEMBER, BRONZE VIP, SILVER VIP, Gold VIP, PLATINUM VIP, PREMIUM VIP, PRESTIGE VIP. There are many special bonus offers and gifts that are now included in this VIP program. The full VIP review would go beyond the space for this review, so it is better that you read it yourself at your leisure and decide if it is beneficial for you.

Betting offer

The overall design of the website is kept in an unobtrusive design. The navigation bar, located at the top of the window, offers the possibility to switch between Games, Promotions, Exclusive Club and the Help window. For the rest of the homepage, there is one on the banner the different game categories. It’s a pretty simple look overall, but quite refreshing.

Luckland online gaming store is supported by Net Entertainment, Microgaming, Amaya Software, ELK Studios, NextGen, Aristocrat, Barcrest, Cadillac Jack, NeoGames, NYX Interactive, Quickspin, Bally Technologies, Play’n GO, WMS and Booming Games games are provided through a web-based platform.

Since products from these providers are available, you can access some top-notch games. In total, there are over 800 games to choose from, which is a lot compared to the competition. The largest game category is the online slots category, which includes very popular titles like Gonzo’s Quest, Jurassic Park, Dr. Jekyll & Mr. Hyde, and Tornado: Farm Escape, among others.

Quotes & Betting Features

In every game there is a so-called RTP (Return to Player) percentage, which indicates the percentage of money that is paid out to players over a longer period of time.

Understanding the concept of RTP and applying it to your game selection can affect your winnings, making it an important strategic factor. You decide which game to play based on whether you prefer the look aesthetically or based on the payout statistics.

The payout percentages are available in the help menus of each individual game, which can be fiddly to find, but always worth a look as slots at this provider can vary from 94% to 99%.

Reputation & Security

It is important that the security of all users is ensured in all areas of the Luckland platform. That is why this company obviously strives to optimize the player experience by using fast and efficient payment methods. Moreover, the provider works closely with the Malta Gaming Authority and other gambling industry regulators to protect players, which is very important for the Luckland brand.

Furthermore, the online gaming provider protects users through SSL encryption. This technology makes it virtually impossible for anyone to read sensitive player data such as passwords, financial information and other credentials. For more on security and licensing, check out my big overview page.

Service & Support

Unfortunately, there is not much to say about customer support. You can chat with agents, send them an email or even talk to them on the phone. However, this service is far from perfect. It is not available around the clock. You can reach the customer service only from 06:00 to 23:00 GMT, unfortunately. If you have any problems at night, you will have to say hello to the FAQ section. Alternatively, you can send Luckland an email via the “Contact Us” page. Unfortunately, I have to deduct points for this. If you value 24/7 customer service, you will find it at DrückGlück, for example.

You will find the FAQ section under the menu item “Help”. There you will find information about the games, the payment options, the options for identity verification, what you can do in case of technical problems, about bonus guidelines, about the history of scratch cards, if you should forget a password and finally: Frequently Asked Questions. If the provider can establish itself firmly enough in the industry, I could imagine the customer support getting better as well.

Functions & Design

If a player is to get lucky at Luckland, some of the best software providers in the trade will be available with NetEnt, Microgaming and BetSoft. In fact, many might consider these developers to be the holy triumvirate in the online gaming industry, and as such, players can expect to find thrills and excitement with every spin.

The entertainment factor is best found in action-packed slots, where players embark on a journey to the new world with titular heroes, where riches and adventure are present. Many of these slots come alive with 3D animations and impressive graphics to bring you right into the world of the game. Perfect for the ultimate escape to happiness.

It seems that this arcade only aims to target the 5-reel thrill seekers, as there are no classic 3-reel slot machines. Still, there are a few 5-reel video slots that might just satisfy those players who have a hunger for classic with retro slots, such as Fruit Shop, Fruit Zen and Twin Spin. There is a limited selection of progressive slots from the Betsoft repertoire with Greedy Goblins as an example, but it would be good to see some more variety in this department.

Considering that Luckland is a relatively new site, users will be pleasantly surprised with the range and scope of traditional and non-traditional games on offer.

The games can be enjoyed instantly in instant play mode and no download is required. However, the latest Flash Player version is recommended for everyone.

Mobile App

With the modern software, it is no wonder that LuckLand has a great mobile version in the test. Similar to the desktop version, there is no app to download and install before playing. The site keeps its color scheme, but shows less details and lists the collection in several categories right away.

It doesn’t matter if you own an iPhone, a Samsung Galaxy, a Nokia Lumia, a Blackberry, or any other smartphone if you want to play in the mobile arcade. The recommended web browser is Google Chrome. However, other apps work just as well. The controls may be slightly different from the standard version.

Other Offers

After my Luckland review has already given you a comprehensive insight into the online arcade, I finally provide you with a FAQ section. Here I have answered the most frequently asked questions for you, so that you do not have any teething problems in the iGaming world.

Is there a Luckland No Deposit Bonus?
During my previous research, I noticed that there are always providers that offer a no deposit bonus. Luckland is not one of them. However, here you can dust off an attractive new customer offer. You can read more about the no deposit bonus here.

Is a software download required at Luckland?
In my review, the website and the Luckland software were also very much in the foreground. Overall, I am very taken with the graphical quality and a big plus is that you don’t have to download any extra software.

Does Luckland offer a mobile app?
With a stable internet connection you have the possibility to play a few rounds on the go. This is because the Luckland mobile app is not only compatible with operating systems such as Android or Apple, but is also suitable for smartphones and tablets.

How can I make a withdrawal at Luckland?
To cash out at Luckland, go to your player account and click on `Withdraw`. You must withdraw at least €10. The maximum amount depends on the selected payment service. The operator is not only a credit card provider, but also offers Trustly or Neteller.