Casumo sports betting experience – test & review

Bonus & VIP Offer

Let’s move on to my Casumo experience regarding the game selection. The virtual casino offers over 1,700 games from different manufacturers. This means that the provider is quite respectable and compares very well with the competition. As in almost all online casinos, slots make up a large part of the games.

Almost 800 slot machines are waiting to be discovered and played. That is more than enough for an evening of gaming and new online slot games are added regularly.

At Casumo, you will find the most well-known game manufacturers. Names like NetEnt, Quickspin, Red Tiger, Pusch Gaming, Big Time Gaming and of course Microgaming I could find in the Casumo software. However, there are many more. The variety of games is very large and everyone will find a game to their liking.

Betting offer

The payout ratios, which are also called RTP (Return to Player) values, tell you what the chances of winning in the respective game are. I took a closer look at these in my Casumo review and I can already say: Casumo does not have to shy away from any comparison in terms of payout rates.

The RTP value for the entire Casumo online casino is stated at a strong 97.23%. This average payout rate is impressive and is excellent compared to the competition. The well-known company eCOGRA is responsible for the verification. Thus, fraud is excluded and fairness in the game is guaranteed.

Quotes & Betting Features

I have already gained a lot of experience with virtual arcades, so I can state: An indication of a reputable provider is a valid gambling license and the fact that the random number generator is regularly tested and certified by independent testing laboratories. In the case of LuckyNiki, the test lab iTech Labs is responsible for this, whose logo you can find at the bottom of the provider’s website. The RTP (Return to Player) values are good and are tested regularly due to the requirements of the regulatory authority. Overall, the provider has an average value of over 95%.

With its payout ratios, LuckyNiki ranks among the providers that are in the upper third of the ranking. The overall values are in a good range. This is different from the payout ratios in gaming arcades, where they are usually not stated at all and are then also far below the figures of online gaming arcades. You can also find an overview of the slot machines with the highest payout rates here. In terms of payout rates, there are no concerns to be expressed at LuckyNiki.

Reputation & Security

Security and trust play a major role in an online provider. Casumo security is given, because the provider is in possession of a valid gambling license of the Malta Gaming Authority with the number MGA/CRP/217/2012. Thus, the strict requirements of the European regulatory authority must be met and the online gaming house can be described as safe.

In addition to the verification of the fairness of the games, by the company eCOGRA, which controls the random number generator and certifies the values, Internet security is also ensured. This can be recognized by the closed security lock in the browser. The company DigiCert uses the most modern SSL encryption technology for this purpose.

Service & Support

Evaluating the operator’s communication with its customers is an essential part of my experience report. Poor customer service can be very frustrating. Therefore, it is all the more pleasing that Casumo’s customer service cuts a good figure and performed well in my test.

In addition to the FAQ, which already answers many questions, players can use the live chat, which is available 24/7. In addition, there is also the option to send an email. The live chat is the fastest way to get help. The employees are friendly and competent. However, there is no hotline.

Functions & Design

The Casumo website is extremely well-designed and very user-friendly. The game categories are clearly arranged and via the search function, you can not only search for specific games, but the developments of the individual game manufacturers can also be displayed. Not all online arcades offer this very practical service.

The games themselves open quickly and many can also be played in a demo version to get to know it first. They are opened directly in the browser and are then ready to play. My Casumo comparison test showed that the provider has done its homework here.

Instant play in the browser has become established at most online casinos. There are only very few virtual casinos that still offer a download of the games. Actually, it is only necessary to have an up-to-date Flash player to enjoy the games. The software automatically reports when yours is out of date.

The game manufacturers that you will find at Casumo are all among the best and most well-known. Graphics and sound leave nothing to be desired and gaming fun is guaranteed. There are also no technical complaints. The games run stable and without dropouts or other problems.

Mobile App

If you want to be among the providers with the best arcade apps, you have to have a lot to offer. Casumo is very well positioned in the area of mobile gaming. Almost all games of the different manufacturers can be played on the go. For this, there is also a Casumo app for free download in the respective store, regardless of whether it is Android or iOS.

However, the Casumo app is not absolutely necessary for mobile gaming. You can also play the games comfortably in the mobile browser of your smartphone or tablet. All games have been specially programmed so that they automatically adapt to the size of your screen. So I can state: The Casumo mobile casino is technically up to date.

Other Offers

In order to be counted among the best online providers in Germany, a lot is required. Casumo is on its way there. Some points, which could be improved in my opinion, should not remain unmentioned. For example, there is no telephone hotline, although various other contact options are available. We will certainly hear a lot of positive things from Casumo in the future.

FAQ – frequently asked questions and answers
If you have read my big Casumo review, you now have enough information to give you a good picture of the provider. Nevertheless, there are questions that come up again and again and I want to answer them in my FAQ section.

How good is the selection of Casumo games compared to the competition?
The game selection at Casumo is excellent and very extensive. You will find many all important slots. Overall, the provider has put together a portfolio that offers something for everyone.

Is Casumo safe and reputable?
The security at Casumo is given. The virtual casino is in possession of a valid EU gambling license from the MGA. Thus, the online gaming hall is obliged to fulfill all requirements of the gambling authority. You can find more information about security in my review.

Is there a Casumo app to play on the go?
The online gaming hall is excellently positioned when it comes to mobile gaming. Not only is there a Casumo app to download for Android or iOS, most of the games can also be played on the mobile browser of the smartphone or tablet. So you can use Casumo on the go even without an app.

How are the Casumo payout rates to be estimated?
The RTP values at Casumo are very good. Compared to other online casinos, they can more than keep up. You can find out which games have higher odds than others in my section on payout rates.