Casino of Gold sports betting experience – test & review

Bonus & VIP Offer

At the end, the operator has another chance to improve his Casino of Gold rating. Unfortunately, there are no extra points in the awards section. Instead, the provider can convince with some special games like Mahjong or Solitaire, which are not often found in virtual casinos.

No good casino should be without lucrative online casino bonus offers. During my Casino of Gold experience, I came across an unbeatable welcome promotion, where new players benefit from a rich credit balance. On top of that, you can grab a few free spins to use on the slots.

AWARDS
0/3
PROMOTIONS
1/3
SPECIAL GAMES
2/2
TRUST PROGRAM
1/1
ADDITIONAL OFFERS
0/1
BONUS POINTS
4
In addition, you will participate in the Casino of Gold loyalty program as soon as your registration is complete. A total of eight levels of great promotions await you, which will make playing even more fun. But always keep in mind: Bonus conditions apply to all promotions. You can read about these in the terms and conditions of the casino.

Betting offer

Online slots are among the most popular games in casinos. With about 360 slots, they make up a large part of the assortment in my Casino of Gold experience, but the number is very small compared to other providers. However, this does not mean that the slot games are not good or less fun.

On the contrary, the arcade has some slot classics like Book of Ra, Dolphin's Pearl or Sizzling Hot from the Novoline alternative Novomatic ready for you. Furthermore, you should not miss the online jackpot slots, as well as the table games. Although there are only four roulette and three blackjack variants, they are still better than nothing.

Whether there is a Casino of Gold live dealer area, you will find out later in my review. First of all, I would like to talk about the great categories Casino and Skill. In the casino section, I have some Casino of Gold experience with the poker and bingo games. In addition, there are Mahjong, Solitaire, Canasta, Rummy and some other card games in the Skill section.

During my research for the Casino of Gold review, I quickly noticed: Only one game manufacturer works with the operator – and that is Novomatic, the Novoline alternative. For those who do not like this software forge and its developments, I recommend my overview of the best providers. These should not be missing in any good online casino.

Live bets

The best live casinos are actually represented in each of the top online gaming halls – only unfortunately there is no live dealer area at this provider. My experience with Casino of Gold is that although there are two games, Live Roulette and Live Blackjack, they have nothing to do with real Live Dealer games. Therefore, I have to deduct a few points from the rating.

Quotes & Betting Features

Knowing something about the payout ratios of a casino can only be an advantage. For those who are not familiar with them, here is a brief explanation: Payout ratios are also called RTP values (Return to Player) and show how high your chance of winning is in the respective game. However, keep in mind that volatility (fluctuation) also plays an important role.

Depending on how high or low it is, it also affects your chance of winning. In addition, the payout ratios say a lot about the fairness of a provider. After my test I can state: If you want to gain your own Casino of Gold experience, you can do so without hesitation, as the operator is reputable and does not want to rip you off.

I am quite satisfied with the payout rates of Casino of Gold. The RTPs of the blackjack games with values over 99% are as high as usual. The odds of the slots are also in the average range. However, among the slot machines there are also those with significantly higher values above 98%, but unfortunately they are not to be found in the gaming house.

The authenticity of these figures is confirmed by independent testing laboratories such as eCOGRA or GLI. During my research, I did not find any exact information on this in the provider's T&Cs. However, I know from many years of experience that game developers and online casinos have to have their random number generators checked regularly so that they do not lose their licensing.

Reputation & Security

Every reputable online casino is in possession of a valid license in order to be able to legally offer gambling on the Internet. Since I will only introduce you to trustworthy providers that have a legally valid license, Casino of Gold is one of them.

In addition to player protection and the verification of payout odds, a secure internet connection is also essential. A cutting-edge 256-bit TLS protocol from the DigiCert company encrypts the casino's website in such a way that your data does not get to unwanted fellow readers. You are not sure if the web control is activated? If you see a lock icon in front of the URL in your browser, your Casino of Gold security is guaranteed.

Service & Support

If you want to be considered a good online casino, you need a competent and helpful customer service, which supports the players with words and deeds. However, my experience with the Casino of Gold customer service has been rather mixed: Although you can contact the support via email, there is no live chat.

This is how you can reach the Casino of Gold customer service:

Live Chat: not available
Email and contact form response time: 1-2 days
Phone: not available
The fact that no live chat is available is a major shortcoming. A telephone hotline is also missing. The competition is much better positioned in terms of their customer service. At least I discovered a FAQ section during my Casino of Gold experience. Under Casino of Gold Help you can read the most frequently asked questions and answers in German.

Functions & Design

The design of the website is anything but simple: The red and gold colors make it a real eye-catcher. In addition, there are pictures and animations that enhance the whole thing without making it look cluttered. In addition, the categories are recognizable at first glance and clearly arranged, so that you don't have to search for your favorite game for a long time.

The search function can also be a helpful tool here. At the top of the screen you will also find the button that takes you to the cashier area. There you can quickly and easily make deposits and withdraw your winnings. Well-known payment services such as Neteller or Klarna guarantee secure payment transactions.

By the way, you don't need an extra Casino of Gold software download. The instant play function allows you to start playing immediately after registering and making a deposit. You should only make sure that you have a stable internet connection and that your browser supports HTML5, so that there are no problems playing the games.

At this point, I would like to mention the development team of Novomatic once again: The games of the manufacturer have reached cult status by now. Some of you might already know the slot games from land-based casinos – all the better that they have also been available as online versions in virtual arcades for a few years now.

Mobile App

As mentioned before, this online gaming hall focuses on fun – so the mobile casino experience is also important. With a casino app for download or a mobile-optimized website, which is also what Casino of Gold has opted for, you can play around the clock and at any location.

In the web app, you have access to almost all games that you can also access in the desktop version. By the way, you don't need an extra download, you can simply open the website via the browser of your iOS or Android smartphone or tablet. The website automatically adjusts to the screen size and you have access to all functions.

Other Offers

What struck me in my Casino of Gold experience is the fact that there are only a few table games and no live casino. Likewise, you cannot contact the customer service via live chat. The operator should definitely take a look at the top online casinos in Germany and learn a thing or two in order to be included in the best list at some point.

FAQ – frequently asked questions and answers
If there are still some unclarified things, you will hopefully have the absolute overview after reading the following FAQ section. Here I have compiled the most frequently asked questions and answered them. You can also email me at any time with your specific questions.

What are the best Casino of Gold games?
The game selection at Casino of Gold is comparatively small, but you should still be able to find what you are looking for. From online slots, blackjack and roulette to video poker, bingo and keno, everything is there. In addition, there are some games like solitaire or rummy, which have little to do with gambling. It's best to just pick your favorite game.

How did the Casino of Gold experience with the customer service turn out?
The customer service of Casino of Gold has unfortunately disappointed me a bit. There is an email service available, but a live chat is missing. So you usually have to wait 1-2 days for a response. Perhaps your question can be answered with a look at the FAQ section. You can read more information above.

Is there a Casino of Gold app?
There is no application available for download, but you can use the Casino of Gold web app. This means that you can simply open the casino's website via your mobile device's browser to play on the go. You can find out what you need to keep in mind in the corresponding section of my report.

Is a Casino of Gold bonus offered?
The Casino of Gold bonus promotions are geared towards new customers and regular players. With the welcome offer, you can first get to know the casino a little and try it out. Experienced casino-goers get their money's worth with the loyalty program. You can find more details on this topic in my review.