Betmaster sports betting experience – test & review

Bonus & VIP Offer

Even if the headline suggests it, this is not about the Betmaster bonus, but about the special promotions for existing customers. In addition, I have examined other points. Unfortunately, the provider has been able to record awards so far, but that can certainly change.

For this, the Betmaster Casino has the full score in the areas of promotions and special games clear. As an existing customer, you can expect many great promotions such as free spins, combined bets, tournaments or a reload bonus. I am particularly impressed by the instant games and the large number of online jackpots.

AWARDS
0/3
PROMOTIONS
3/3
SPECIAL GAMES
2/2
TRUST PROGRAM
0/1
ADDITIONAL OFFERS
1/1
BONUS POINTS
6
What I find very unfortunate is that there is neither a VIP club nor a loyalty program with extra bonus offers. I would have expected more from a provider that has been on the market for so long. But you can look forward to an extra sports betting area and Virtual Sports. If you have had enough of the online casino, you will find the perfect diversion there.

Betting offer

Hold on to your hats: The online casino’s portfolio offers you over 4,400 different games. In addition, there is a sports betting area and virtual sports. My Betmaster experiences have shown that slots make up the lion’s share. Also included are the classics roulette and blackjack.

In addition to a large live dealer area, you will also find different poker variants and instant games. The provider attaches great importance to versatility. Therefore, you have the opportunity to try out not so well-known games like Sic Bo, scratch cards, dice games, Keno and Bingo. The card game Baccarat even has its own section here.

The 71 different game manufacturers are responsible for the variety and a great graphical realization. This is a decent number and also explains why the provider has so many different titles to choose from. During my Betmaster test, I discovered not only the big brands like Pragmatic Play, but also smaller developers like Endorphina and Booming Games.

Live bets

And it continues with the good news: The live dealer area is in no way inferior to the online casino. Eleven different providers offer you more than 370 different live tables to choose from. Among them are big names like Evolution and Pragmatic Play Live. But Vivo Gaming is also becoming increasingly popular in Germany.

The transmission of the games takes place in the best HD quality and with a great sound. The dealers have all been specially trained and are not only professional, but also competent as was shown in my Betmaster test. In addition to the well-known table games, the repertoire also includes game shows, craps and sic bo.

Quotes & Betting Features

Whether you are a low-stake or high roller, you should always find out beforehand what the RTP (Return to Player) values of the games are. Betmaster Online Casino can really score here, as the payout rates average over 95%. Keep in mind, however, that the payouts were determined over a longer period of time and are only theoretical.

Of course, I looked around for the corresponding testing laboratory, but could not find any information about it. However, you can be assured that these are fair values. If the payout ratios were not checked regularly, the Internet casino would have its license revoked.

Overall, I have had very good Betmaster experiences with the payout rates in all categories. Among the slots, the Mega Joker (99%) and Blood Suckers (98%) slots from NetEnt stand out in particular. Both of them have extremely high RTP values, which are unfortunately not so often found in this category.

The situation is a bit different for table games and video poker. There, values above 99% are the order of the day. Especially the Blackjack and Video Poker variants are impressive. Unfortunately, Roulette cannot quite keep up. But French Roulette with 98.65% is a decent number that you should not miss.

Reputation & Security

Before you sign up with a new online casino, you should check whether it is a reputable provider. Betmaster’s security is guaranteed on the one hand by the valid gambling license of Antillephone Curaçao and on the other hand by the requirements of the authority.

This includes regular checks of the payout rates and the random number generator. The IT company R3 is responsible for the security of your personal data. TLS 1.3 256-bit encryption prevents third parties from accessing your account. The transactions are also protected in the best possible way.

Service & Support

Not only beginners, but also experienced players need help from time to time. You can get it from the Betmaster customer service. The fastest and best option is the live chat, which is available 24/7 and in German. The employees were able to answer my questions without any problems.

This is how you can reach the Betmaster customer service:

Live Chat: available 24/7, registration not required.
Email response time: 24 hours
Telephone: Not available
You also have the option to send an email to the support at any time. However, I would only advise you to do that if you can wait a little longer for the answer. Unfortunately, I could not find a phone number that you can call. What I miss is a FAQ section, which often answers many questions in advance.

Functions & Design

The website of Betmaster is very clearly arranged and user-friendly. The design is quite simple, but appealing. The background is a soft gray, which makes the colored categories stand out all the better. The sorting of the games has been implemented almost perfectly. However, some titles are in the wrong category.

What I find very helpful is that you can not only enter individual titles in the search box, but also sort the games by manufacturer, according to my Betmaster experience. One point of criticism is the lack of translation of the terms and conditions and some other pages, which you can download as a PDF.

My Betmaster experience also includes the software of the website. Due to the current HTLM5 technology you do not have to download any extra software. In addition, you have the possibility to try out the games in demo mode after your registration. I have also tested different browsers like Chrome, Firefox and Safari and had no problems at all.

I really like the resolution and graphic quality of the website. The games also have excellent graphics and have been implemented very creatively. Especially the newer titles are equipped with many great features that will give you a lot of fun.

Mobile App

You don’t want to gamble only at home anymore? Then all you need is a stable internet connection and a tablet or smartphone. I have made my own Betmaster experiences with mobile real money games for you and I am very enthusiastic. Almost all titles are also available in the mobile version and you do not have to make any compromises in terms of quality.

Thanks to the responsive web design, you do not need an extra app and can simply open the page in the browser. Since the casino website is optimized for all operating systems, it doesn’t matter if you use Android, iOS or Windows devices. For those who prefer to download an app, you can find it in the Apple and Google Play Store.